Job Description:

Job Title: Community Support Specialist

Location: Trenton, MO (Serving Chariton and Howard Counties)

Department: Preferred Family Healthcare

Employment Type: Full-Time

Schedule: Flexible, Hybrid-Remote

Are you passionate about supporting individuals facing mental health challenges? Do you thrive in a collaborative, mission-driven environment? Join Preferred Family Healthcare as a Community Support Specialist and help empower individuals on their journey to recovery and resilience.

In this role, you’ll provide personalized, community-based support to clients in their homes, clinics, and other local settings. You’ll serve as a mentor, advocate, and guide—helping clients build skills, overcome obstacles, and achieve their goals.

Why Join Us?​

Comprehensive Benefits Package – Health, dental, vision, life insurance & more Generous PTO – 29 days for full-time employees

401(k) with Company Match – Up to 5% for part-time and full-time staff

Mileage Reimbursement

Emergency Medical Leave Program Flexible Spending Accounts – For healthcare and dependent care Employee Assistance Program (EAP) Wellness & Discount Programs Ongoing Training & Career Development

Key Responsibilities

Deliver Life-Changing Support

Provide compassionate, evidence-based mental health services in the community.

Empower Clients Through Behavioral Interventions

Use techniques like motivational interviewing, cognitive processing, and operant conditioning to support client progress.

Promote Recovery & Resilience

Engage clients in meaningful activities aligned with their treatment goals.

Manage a Balanced Caseload Collaborate with supervisors to maintain a manageable and impactful workload.

Collaborate on Care Plans Participate in team meetings to develop and refine individualized treatment plans.

Respond to Crises with Confidence Provide timely, appropriate support during mental health emergencies.

Ensure Continuity of Care Follow up on missed appointments, conduct outreach, and document all client interactions.

Grow with Us Attend trainings, workshops, and team meetings to stay current and expand your skills.

Education and/or Experience Qualifications

You may qualify through education, certification, or experience:

Bachelor’s Degree in Psychology, Social Work, Education, Criminal Justice, Counseling, or related fields

OR

Associate of Applied Science in Behavioral Health Support

OR

4+ Years of Experience in a related human services role (e.g., case management, residential support, vocational rehab)

OR

Qualified Addictions Professional (CADC, CRADC, CRAADC, CCJP, RADC, CCDP, etc.)

Additional Requirements

Valid driver’s license and reliable transportation

Strong communication and interpersonal skills

Ability to work independently and collaboratively

Compassion, empathy, and a genuine desire to help others

Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
 

As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Preferred Family Health Care is a Smoke and Tobacco Free Workplace.