As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.

 

 

Together, we keep everyday life moving to build a better tomorrow

We’re seeking a proactive and skilled Workshop Service Engineer to join our team. In this workshop-based role, you’ll be responsible for maintaining, servicing, repairing and testing Hiab, Multilift, Moffett and third-party equipment. Using your technical expertise and strong product knowledge, you’ll deliver a high level of customer service through effective diagnostics and customer interaction. If you're mechanically minded, solution-focused, and passionate about quality workmanship, we want to hear from you.

 

This position will be based in Uphall, Scotland.

 

Main tasks and responsibilities

Undertakes servicing of Hiab, Multilift, Moffett or third party equipment on behalf of our customer 

Complete all service, repair, warranty and inspection jobs allocated daily, to a high quality standard 

Build strong rapport and relationships with customers, through professional behaviour and customer focused mindset 

Completing all job related paperwork in an accurate and timely manner to ensure correct invoicing to the customer

Troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction

Develop skills and knowledge of the organisation’s products and service

Carry out assigned tasks and duties in a safe manner, in accordance with instructions and in compliance with the company's safety rules / procedures and with regulations and codes of practice. 

Support the company’s efforts to reduce accidents / incidents by reporting unsafe actions or conditions and participating in Safety Walks, Safety Audits and 5S events etc. as required.

 

What you’ll need to succeed

Education in Mechanical/Hydraulic/Electrical Engineering 

Experienced multi-skilled engineer 

Experience in mechanical , hydraulic and DC electrical operations 

Experience with Diagnostic programs

Computer literate for daily use of laptop , ipad and phone 

Driving licence

Excellent customer focused approach 

Quality orientated 

Proven ability to develop and manage customer relationships

Ability to learn and adapt to changing situations

Ability to connect with end-user customers at different levels in their organisations 

Ability to investigate customer needs and connect that to our solution is crucial.

Ability to develop and grow long-term relationships with customers

Fluency in English

You will be part of

We offer you a position in a global organisation where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.

Interested to join?

If you are excited about this opportunity, please submit your application/CV in English. We look forward to hearing from you!

Please note that the recruitment process for this position is coordinated by our HR team part of Hiab Business Services based in Bulgaria.

 

 

Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. Hiab's premium equipment includes HIAB, EFFER and ARGOS loader cranes, MOFFETT and PRINCETON truck mounted forklifts, LOGLIFT forestry cranes, JONSERED recycling cranes, MULTILIFT skiploaders and hooklifts, GALFAB roll-off cable hoists, ZEPRO, DEL and WALTCO tail lifts, and the service brand HIPERFORM, a comprehensive suite of smart solutions that help maximise the life-cycle value of Hiab’s equipment.  
As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow. Globally, Hiab is represented on every continent through its extensive network of 3,000 own and partner sales and service locations, enabling delivery to over 100 countries. The company's continuing operations sales in 2024 totalled approximately EUR 1.6 billion and it employs over 4,000 people. www.hiabgroup.com