Union Tank Car Company

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Job Summary:
The Workplace Technology Administrator role involves managing and securing endpoint devices such as laptops, desktops, iPads, printers, and signage across the organization, ensuring compliance with company policies and performing regular updates. Responsibilities include providing technical support, assisting users, maintaining AV/Teams room technology, documenting configurations, and driving continuous improvements in endpoint management processes. Candidates are expected to have experience with Windows, Apple, and Android platforms, proficiency in Intune/SCCM and security tools, strong troubleshooting skills, and relevant education and certifications, including knowledge of IT service management frameworks.

POSITION SUMMARY/KEY RESPONSIBILITIES:

Endpoint Management:Configure, deploy, and maintain endpoint devices such as but not limited to laptop/desktop PC’s, iPads, signage devices, printers etc.Ensure endpoint devices are secure and compliant with company policies.Perform regular operating system and security updates and patches on endpoint devices.Technical Support:Provide technical support and troubleshooting for endpoint-related issues.Assist users with setup, configuration, and use of endpoint devices.Support and maintain AV/Teams room technology.Documentation:Maintain accurate documentation of endpoint configurations and proceduresCreate and update knowledge base articles for end users.Continuous Improvement:Identify and implement improvements to endpoint management processes. To simplify and streamline the end user experience.Stay current with industry trends and best practices in endpoint management.Skills/Specifications:Experience with Windows, Apple, and AndroidProficiency with Intune/SCCM and endpoint security tools.Strong troubleshooting and problem-solving skills.Excellent communication and interpersonal skills.In-office role, Chicago office 4 days a week

Education/Experience/Qualifications:Associate's degree in Information Technology, Computer Science, or a related field.Minimum of 3 years of experience in endpoint management or a similar role.Relevant certifications (e.g., Microsoft Intune, SCCM).Experience in a corporate IT environment.Knowledge of ITIL or other IT service management frameworks.

Disclaimer:Please note the duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee's normal line of work. Duties, and activities may change at any time with or without notice.

Pay Range:

75,510.00 - 92,290.00

We offer a comprehensive benefits package that may include medical, dental, vision, 401k matching, and more!

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.