Job Introduction Full time40 Hours per weekUp to £75000 per annumOpportunities for professional developmentPlus our Sodexo employee benefits package

Workplace Operations Manager

Epsom, KT18 5UX - Full time

**Chatter Line

At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. 

We are currently seeking a dedicated and dynamic Workplace Operations Manager to join our team and play a key role in driving excellence and innovation.

As a Workplace Operations Manager you'll: 

 Oversee and manage all soft FM services, including front-of-house, housekeeping, catering, security, mailroom, waste, and workplace experience.Translate five-star hotel service standards into a corporate environment, ensuring every client and visitor interaction reflects professionalism and prestige.Build strong relationships with the client, acting as the primary point of contact to anticipate needs and exceed expectations. Lead, motivate, and develop a multi-disciplinary team, ensuring consistent delivery of exceptional service.Coordinate and support executive events, VIP visits, and hospitality activities, ensuring seamless service across all touchpoints.Maintain full compliance with HSE standards, corporate policies, and relevant legislation. Promote a culture of safety and accountability.Continuously identify opportunities to enhance services and introduce innovative solutions. Manage budgets and resources effectively, delivering value and efficiency without compromising quality.

What we're looking for:

IWFM Level 3–4 or equivalent in Facilities or Service ManagementHospitality Management qualification or equivalent hotel operations trainingIOSH Managing Safely (or equivalent HSE qualificationProven experience in luxury hospitality or premium corporate environmentsStrong leadership skills with a passion for delivering exceptional customer experiencesCommercial awareness and the ability to manage budgets and service delivery efficientlyExcellent interpersonal, communication, and organisational skillsA proactive, calm, and professional approach under pressureA collaborative mindset and enthusiasm for innovation

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. 

Belong in a company and team that values you for you. 

Act with purpose and have an impact through your everyday actions.

Thrive in your own way. 

We also offer a range of perks, rewards and benefits for our colleagues and their families:

Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeingAccess to a 24hr virtual GP ServiceSodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)Save for your future by becoming a member of the Pension PlanOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development toolsBike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fitSodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater? 

**Chatter Line

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Attached documents HR-5933_Benefits UK Brochure V9.pdf Apply