Location: Arlington, United States of America

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Knowing what Thales does today, means asking where technology is taking us tomorrow. We are creating the waves of digital transformation that will cary our customers into the future. Where these transformations intersect and interfere is where the most interesting and innovative tomorrows are being built. Thales operates at the intersection of these technologies to find every tomorrow.

Workplace Experience Manager

Arlington, Virginia- Onsite 5 days a week

Position Summary

The Workplace Experience Manager is responsible for the day-to-day planning, coordination, and execution of workplace experience, facilities, and office services at the Thales Arlington VA site.

Key Areas of Responsibility  

Reporting to the North American Senior Director of Real Estate and Facility Management, these roles operated with general discretion and independently manages site operations, vendor coordination, workplace initiatives, and employee-facing service to ensure a safe, efficient, and engaging work environment. The role applies established policies, standard and processes to solve moderately complex operational issues, partners cross-functionally across Corporate, Country, and Business Unit stakeholders, and contributes to continuous improvement of workplace services while escalating novel, high-risk, or non-routine issues as appropriate

Workplace & Facility Operations:

Independently manage day to day workplace operations and office services for the Arlington site, ensuring a high-quality employee and experience.

Serve as the primary onsite point of contact for facilities management partners, property management, and service providers, coordinating activities and resolving operational issues within established guidelines.

Vendor & Service Management

Coordinate and oversee vendors, contractors, and building services providers, ensuring work is completed safely, on time, and in accordance with agreed service levels.

Manage service requests, track completion, and follow up on recurring issues to drive service reliability and efficiency

Workplace Experience & Employee Engagement

Plan and execute onsite meetings, conferences, and employee-facing events, including logistics coordination, vendor engagement, and day-of support.

Collaborate with site and functional leadership to support workplace initiatives and onsite activations that enhance employee engagement, site utilization, and community-building.

Health, Safety, Security & Compliance

Support implementation and ongoing maintenance of site-level Health, Safety & Environment (HSE) procedures, including emergency preparedness and evacuation planning, in coordination with HSE leadership.

Assist with site security processes in accordance with established procedures, including badge access, access control coordination, and visitor management.

Minimum Qualifications  

Bachelor’s degree or equivalent professional experience

At least 5 years of relevant experience in workplace operations, facilities management, hospitality, office services, or related operational roles

Demonstrated ability to independently manage site-level operations or defined workplace programs with general direction

Proven ability to exercise professional judgment and make operational decisions that impact service delivery and employee experience

Experience partnering cross-functionally in a matrixed environment

Experience overseeing vendors or service providers, including performance monitoring and issue resolution

Ability to resolve moderately complex, non-routine operational issues within established policies and frameworks

Strong planning, organizational, communication, and stakeholder management skills

Proficiency with Microsoft Office tools

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!

Special Position Requirements

Schedule:

Position is required to be onsite 5 days a week

Position requires deviation from core working hours from time-to-time due to nature of events hosted onsite

Events may create the need for resource to arrive early to set up event space and meet catering delivery staff from time-to-time

Why Join Us?

Say HI and learn more about working at Thales click here

#LI-RG1

#LI- Hybrid

This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at talentacquisition@us.thalesgroup.com.

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between

Total Target Cash (TTC) 89,919.00 - 164,115.00 USD Annual

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.

(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point) 

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:

•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance

•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period

•Company paid holidays and Paid Time Off

•Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program