JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About the role: 
As the Workplace Experience Coordinator for our new global fintech client, the primary goal is to positively impact the care and comfort of their people and guests. This role involves engaging with employees and building strong working relationships. You will be understanding their wants and needs to ensure they feel valued, looked after and are able to work in an inclusive and productive environment. 
 

This role will be best suited to an individual that not only has strong experiences in this field but one that is comfortable working independently. You will, however, be part of a wider global team that you can draw experience from but you will need to be a self starter, be able to think on your feet and demonstrate your experience through actions in a small but diverse workplace. 
 

This is an exciting time for our client and you will bring your expertise to bear. You will use your skills in change management (and acquire new ones) to enable the successful opening and running of this space and helping employees adopt new Ways of Working. 

 
Key Responsibilities: 

Ensure employees are taken care of in a fun, friendly and professional manner at all times 

Utilise technology to assist in room booking, reserving amenities and guests needs 

Ensure the workplace is presentable and always inviting 

Providing soft first line of support for IT/AV etc. 

Support planned and pop-up events across the building 

Inspect meeting room set-up and ensure the area is kept clean and tidy after each use 

Work with the building management team to report and manage all building related issues 

Be the point of contact for all vendors for delivery of planned and reactive works, office consumables and parcels 

Support with the Onboarding and Offboarding of new employees and contractors  

Assist with creating the monthly Newsletter and Weekly updates
 

 
Key Skills required: 
 

Previous experience working in corporate reception, guest services or facilities management  

Proficiency with booking systems and basic IT troubleshooting 

Self-motivated with strong independent work abilities 

Event coordination and vendor management experience 

Excellent written and verbal communication skills 

Change management or process improvement background 

 

What to expect from us: 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.   
 

This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions, and race. 
 

We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.  
 

Apply today and quote ECREQ486969 

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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