JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves

This position manages day-to-day client activities for an assigned property/facility, serving as the on-site key point of contact for stakeholders and clients. The role assumes overall responsibility for medium or small site operations including budget management, accounting and finance, maintenance and operations, contract services, purchasing, occupancy services, and service desk functions while ensuring compliance with applicable Statements of Work and Standard Operating Procedures.

Your day-to-day tasks will include:

• Provide financial and operational reporting on monthly, quarterly, and annual basis while ensuring data accuracy across systems

• Source, select, contract, and manage Tier Two and Tier Three service providers in collaboration with regional teams

• Develop site budgets and forecasts, track expenses, and manage all expenditures including operating and capital expenses

• Execute routine facility walkthroughs, proactive work order management, and coordinate maintenance activities with Operations Supervisor

• Manage tenant/occupant service requests ensuring compliance with response time requirements and satisfaction metrics

• Lead workplace change management projects and maintain strategic stakeholder relationships for decision facilitation

• Execute project management services for small moves, adds, changes (MACs) and minor space reconfigurations under $250K

Required Qualifications:

• Bachelor's degree in Business Administration, Engineering, Architecture, or related fields

• 2-4 years of experience in facilities, property management, hospitality, or related field managing both soft and hard services

• Knowledge of vendor management for specialized services and budget management skills

• Fluent in Spanish and intermediate English proficiency

• Strong financial skills and customer service orientation

• Knowledge of local occupational health and safety requirements

• Experience working in corporate office environments

Preferred Qualifications:

• Experience working in the technology industry

• Knowledge of Project Management methodologies and best practices

• Familiarity with building systems, maintenance procedures, and lifecycle planning

• Experience with emergency response planning and fire & life safety systems

• Basic knowledge of environmental and sustainability programs (Energy, Water, Waste & Recycling)

• Understanding of lease administration and landlord relationship management

Location:

On-site –Guaynabo, PR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.