The patients we serve are at the heart of Edwards Lifesciences’ culture. We help our teams achieve this mission by building safe, clean, and innovative workspaces so our people can feel effective with their work. As part of our Facilities team, we’ll provide you with the resources needed to ensure you can keep our offices, plants, and facilities running smoothly so they may be a supportive and dynamic place to work. Your commitment to creating an effective and healthy working environment helps co-workers connect and feel engaged, allowing teams around the world to better contribute and focus their renewed energies on the patients we support.
 

Workplace Experience Manager leads workplace culture initiatives and employee events while overseeing reception, facilities operations, vendors, and maintenance. Ensures compliance, safety, and operational continuity, manages facilities projects and office space planning, supports fleet processes, and drives budgeting, forecasting, and continuous improvement

How you’ll make an impact:

Promote a positive workplace culture through organizing team-building activities, celebrating achievements, and fostering a sense of community among employees.  Organizing and coordinating various office events such as AEM, Wellness program initiatives, workshops, Patient Experience and ERG events to enhance employee engagement and workplace culture.  Manage reception staff and ensure good guest experience for visitors, both internal and external.Manage third-party facilities services staff for day-to-day maintenance, work requests and equipment repairs. Proactively seek and implement improved processes and tools to enhance productivity, lower costs, and better support customers.  Plan construction/facilities projects and activities with accountability for successful completion within scope of project deliverable in partnership with corporate stakeholders to leverage expertise and align with global policies Manage vendor service providers, including negotiating prices for services such as janitorial, landscaping, IT, electrical, and plumbing.  Ensure all facilities remain operational - maintenance of the access, support equipment is maintained in accordance with preventative maintenance system requirements.Ensure compliance with internal and external standard and guidelines.  Optimize office layout to enhance productivity and comfort by arranging workstations, meeting rooms, and communal areas.  Ensure Fleet management processes are completed  Ensure facilities operations comply with established EHS programs, including waste management and other safety protocols.  Lead annual fiscal planning; annual budget preparation, forecasting, analysis, reporting within assigned area of responsibility.Incidental Tasks
 

What you'll need (Required):

6+ years of experience in office/facility operations and workplace experience managementDeep knowledge and hands‑on experience in workplace or facility management, including previous managerial accountability, team leadership, and project managementFluency in Czech or Slovak, and excellent English skills
 

What else we look for (Preferred):

Proven leadership experience, including managing and developing a teamOutstanding communication skills and a proactive, relationship‑building mindsetHigh degree of adaptability and a strong can‑do attitudeA collaborative team player with an open and growth‑oriented mindsetExcellent problem‑solving skills with the ability to make sound decisionsStrong capability to manage multiple priorities while driving long‑term operational goalsStrong digital literacy, including MS Office and email systemsSolid understanding of relevant business systems (e.g., Coupa, ECLM, Concur, Travel Request Processing) experience with these is a strong plus