Job Title: Workplace Experience AssociateJob Description As a Workplace Experience Associate, you will play a pivotal role in managing events and amenity operations with a focus on building customer profiles and event management. You will be the first point of contact for all facility entrants, ensuring a friendly and welcoming experience. Responsibilities + Serve as the first point of contact for visitors, issuing parking passes and adhering to security protocols. + Escort visitors to appropriate locations and make a memorable impression by answering calls professionally. + Arrange and confirm recreational, dining, and business activities for requestors. + Approve janitorial or maintenance work orders and address issues with vendors or staff. + Resolve inquiries or complaints from employees, guests, and co-workers, providing solutions with professional customer service. + Oversee team support including office supply management, meeting coordination, and equipment care. + Review client materials for adherence to brand guidelines. + Implement property-specific security and emergency procedures, ensuring management is notified for building safety. + Conduct new hire orientation, training, and coaching, and deliver presentations to various-sized groups. + Follow manager directions and work with minimal supervision. + Gather and analyze data to solve complex problems with little precedent. + Impact own team and other teams with closely related work activities. + Suggest process improvements and solutions to enhance team efficiency. + Evaluate and communicate complex content concisely and logically. Essential Skills + Bachelor's Degree preferred with 3+ years of relevant experience, or equivalent combination of education and experience. + Minimum of 2 years in front desk, concierge, customer service, or hospitality roles. + Ability to comprehend, interpret, and execute instructions. + Warm demeanor with strong engagement skills and the ability to empathize and help others. + High attention to detail and strong verbal and written communication skills. + Ability to perform physical tasks such as walking, standing, reaching, bending, stooping, and lifting up to 40 lbs. Additional Skills & Qualifications + Flexible work schedules. + Comfortable with meeting and engaging new people. Work Environment The role requires significant mobility, including standing for extended periods, reaching, bending, and lifting. It offers an open and flexible work schedule to accommodate various activities and duties. You will be working in a dynamic environment where you will engage with diverse individuals and manage multiple tasks efficiently. Job Type & Location This is a Contract position based out of New York, NY. Pay and Benefits The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New York,NY. Application Deadline This position is anticipated to close on Apr 30, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.