JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About the role
As the Workplace Coordinator, you will be the heart of our client's office — creating an environment where every colleague and guest feels welcomed, valued, and supported. Your authentic enthusiasm and customer-first approach will help shape a workplace experience that inspires wellbeing, collaboration, and pride in our shared space.

This client is a private health insurance company and their office is based on George St, this role is based fully on-site.

Key Responsibilities:

Act as welcoming front desk presence providing strong first impressions and visitor journey management

Manage mail, courier services, security access passes and locker assignments

Ensure meeting rooms are clean, stocked and Audio-Visual services are operational

Oversee vendor operations (cleaning, maintenance, plants, HVAC) and conduct monthly vendor meetings

Manage amenities including stationery, kitchen supplies, consumables and printer toner

Daily management of work order and invoice system (Corrigo) and Property & Concierge Inbox

Conduct daily workplace walkthroughs and maintain workspace standards through timely maintenance requests

Complete monthly retail store check-ins and "Loving Our Stores" calls with reporting

Maintain access control, key register and Workplace Health & Safety rosters

Support facilities reporting, minor works projects and business continuity plans

Champion office experience by gathering feedback and collaborating with teams to address concerns

Follow escalation procedures and ensure compliance with JLL guidelines and procedures

 

Prior experience in reception/concierge and facilities or property management roles

Experience with booking systems and corporate environment preferred

Professional presentation with strong team collaboration and communication abilities

Self-motivated with ability to interact confidently across all organisational levels

Quick learner with genuine passion for creating positive workplace experiences

Demonstrated ability to manage hospitality excellence and facility operations with equal care

What you can expect from us 
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.     
 

We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.    
 

ECREQ485388 

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.