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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Position Summary

The Guest Ambassador / Receptionist is the first point of contact for all visitors and plays a key role in shaping the workplace experience at the Client's offices in Singapore. In addition to managing front-desk operations, this role supports the Workplace Manager and Workplace Coordinator with event logistics, vendor coordination, basic administrative tasks, and communication with the landlord. The ideal candidate will be service-minded, well-organized, communicative, and proactive in supporting a dynamic and high-performance workplace environment.

Reception & Front Desk Operations

Greet all visitors, employees, and contractors with professionalism and warmth.

Manage visitor access and ensure all guests are properly registered and escorted as per Client policies.

Answer incoming calls and redirect them appropriately.

Maintain the reception area and lobby to high visual and cleanliness standards.

Coordinate courier dispatch, deliveries, and mail handling.

Workplace & Event Support

Assist the Workplace Manager and Coordinator with the preparation and setup of on-site events, town halls, celebrations, and engagement activities.

Help coordinate logistics with internal teams and external vendors (e.g., catering, setup).

Distribute event communications and manage RSVPs if needed.

Landlord Liaison Support

Log and escalate facility-related issues to the landlord (e.g., air-conditioning, lifts, restrooms) as instructed by the Workplace Manager or Coordinator.

Track open issues and follow up until resolution.

Maintain communication logs or ticket records for issues escalated.

Administrative & Vendor Support

Support basic administrative tasks such as preparing and sending purchase orders (POs) to vendors.

Assist in maintaining contact lists, office supply tracking, and invoice follow-ups.

Help update trackers, spreadsheets, or records when required.

Customer Service & Communication

Provide helpful information and assistance to employees and guests regarding the office layout, amenities, and services.

Share workplace updates and event information through digital signage or Slack posts when required.

Maintain a friendly, calm, and service-focused attitude at all times.

Key Attributes

Excellent interpersonal and communication skills

Friendly, polished, and professional demeanor

Organized and detail-oriented with good time management

Tech-savvy with basic knowledge of Microsoft Office, Google Suite, or Slack

Proactive, service-oriented mindset with flexibility to multitask

Location:

On-site –Singapore

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.