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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Workplace Coordinator

Location: Singapore
Reports to: Workplace Manager

Position Summary

The Workplace Coordinator creates exceptional first impressions at Stripe's facility while serving as a key operational support for workplace services. This dual role welcomes employees and visitors with professional front-of-house services while coordinating essential facility operations including vendor management, service requests, and event support. The position represents both JLL and Stripe, embodying the company's culture and values through every interaction while ensuring seamless workplace operations and maintaining a welcoming, secure, and well-managed environment.

Key Responsibilities

Reception & Front-of-House Services: 

Welcome and greet all visitors, employees, and vendors in a professional, friendly mannerManage visitor registration process using visitor management systems, issuing badges and maintaining accurate logsNotify employees of visitor arrivals and coordinate escort arrangements when requiredAnswer, screen, and direct incoming calls through the reception console or phone system Respond to basic inquiries regarding building services, amenities, and local informationMaintain a neat, organized, and professional reception area at all timesEnsure reception area is fully stocked with necessary supplies and collateral materials

Facility Coordination & Operations: 

Support vendor purchase order (PO) process by coordinating approvals and tracking deliveriesReceive, log, and activate service requests from users through workplace management systemsCoordinate with facilities staff regarding building issues, maintenance needs, and service deliveryMonitor and track completion of work orders and service requestsSupport workplace security protocols by monitoring visitor access and adherence to proceduresReceive and coordinate the distribution of deliveries, packages, and courier services

Event & Administrative Support: 

Support planning and execution of workplace events, meetings, and functionsCoordinate event logistics including catering, setup, registration, and vendor managementProvide administrative support including mail distribution, supplies management, and documentationMaintain accurate records of facility operations, vendor interactions, and service requestsSupport budget tracking for small facility purchases and servicesAssist with space planning initiatives and workplace optimization projectsMaintain updated knowledge of emergency procedures and support evacuation protocols when necessary

Required Qualifications

High school diploma or equivalent; Associate's degree preferred2+ years of experience in reception, guest services, or customer-facing roleExcellent verbal and written communication skillsProfessional appearance and demeanor with strong customer service orientationExperience with visitor management systems and multi-line phone systems • Proficient computer skills including MS Office applications and basic database managementAbility to multitask in a fast-paced environment while maintaining attention to detailFlexible and adaptable approach to changing prioritiesStrong interpersonal skills with ability to interact professionally with all levels of employees and visitors • Reliable attendance and punctuality • Basic understanding of procurement processes and vendor coordination

Preferred Qualifications

Experience in corporate office or technology company environments Knowledge of security protocols and emergency proceduresBackground in hospitality, customer experience, or facility management rolesExperience with service management systems and work order platformsMultilingual abilities (depending on location)Experience with administrative support functions and PO processingKnowledge of facilities service request procedures and vendor managementBackground in event support, coordination, or project managementUnderstanding of workplace operations, amenities, and space managementTraining in first aid or emergency response • Experience with budget tracking and expense management

Working Environment

This position is based on-site at Stripe's facility, requiring physical presence during standard business hours. The Workplace Coordinator primarily works at the front desk/reception area, with regular movement throughout the facility for coordination tasks, vendor meetings, and event support. The role involves extended periods of sitting or standing, regular computer use, consistent verbal communication, and occasional lifting of supplies or materials. The position requires consistent professional presence as the first point of contact for the facility while managing behind-the-scenes operational coordination.

JLL provides opportunities for growth and development within workplace services, facility management, and hospitality roles.

JLL is an Equal Opportunity Employer committed to creating an inclusive workplace that embraces diversity and values the contribution of all employees.

Location:

On-site –Singapore

Job Tags:

Transitions Gap Role

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.