JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Workplace Coordinator - Gartner Account

Location: London, UK
Company: JLL
Employment Type: Full-time

About This Role

JLL is seeking a dedicated Workplace Coordinator to support our prestigious Gartner account in London. This is an exciting opportunity to be the face of workplace services, ensuring exceptional client experience while managing day-to-day facility operations in a dynamic corporate environment.

Key Responsibilities

Client Relations & Service Delivery

Serve as primary point of contact for Gartner employees and visitorsManage reception duties and provide outstanding customer serviceHandle workplace inquiries, requests, and issue resolutionCoordinate with various service providers and vendors

Facility Operations

Oversee daily workplace operations including space management and room bookingsManage office supplies, equipment, and inventoryCoordinate maintenance requests and ensure timely resolutionSupport health & safety protocols and emergency procedures

Administrative Support

Maintain accurate records and reporting for client deliverablesAssist with event coordination and meeting room setupProcess invoices and manage workplace-related documentationSupport workplace technology and equipment needs

Relationship Management

Build strong relationships with Gartner stakeholdersCollaborate with JLL account team to ensure seamless service deliveryProactively identify opportunities for service improvementsParticipate in client meetings and service reviews

Required Qualifications

2+ years experience in workplace coordination, facilities management, or customer serviceStrong communication and interpersonal skillsProficient in Microsoft Office Suite and workplace management systemsExcellent organizational skills and attention to detailAbility to work independently and manage multiple prioritiesProfessional appearance and demeanor

Preferred Qualifications

Experience working with corporate clients or in managed servicesKnowledge of health & safety regulationsIOSH or similar safety certificationExperience with CAFM systems or workplace technology platforms

What We Offer

Competitive salary and benefits packageProfessional development opportunitiesCareer advancement within JLL's global platformCollaborative and supportive work environmentOpportunity to work with a leading global technology research company

About JLL

JLL (NYSE: JLL) is a leading professional services and investment management firm specializing in real estate. We help clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.

Ready to shape the future of work? Apply today to join our team and make a meaningful impact on Gartner's workplace experience.

JLL is committed to equal opportunity and diversity in the workplace.

Location:

On-site –London, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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