Brisbane, QLD
13 days ago
Workplace Ambassador and Facilities Coordinator

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About the Role 
This is an exciting opportunity to be the professional face of our technology client’s workplace, delivering exceptional reception and facilities coordination services. This role combines outstanding customer service delivery at reception with vital administrative support to the facilities team, including invoice processing, vendor coordination, and event assistance. 
 
You'll be a key point of contact, building strong relationships across all levels of the organisation while ensuring the workspace operates smoothly and professionally. 
 
This role is full time on site, Monday to Friday, 8:30 – 5:00pm. 
 

Key Responsibilities 

Serve as the primary reception contact 

Manage switchboard operations, visitor sign-in procedures, and ensuring reception areas are immaculate and welcoming 

Coordinate meeting rooms, catering arrangements, and event support including room setup, audio-visual services, and after-hours access requirements 

Act as the on-site facilities liaison, logging and reporting faults, defects, and maintenance issues 

Process and track all invoices and purchase orders in JLL and client systems,  

Manage vendor inductions, contractor coordination, and maintain compliance trackers for preventative maintenance and EHS requirements 

Oversee incoming/outgoing mail and courier services, parking management, and stationery supplies  

Build and maintain effective relationships with client stakeholders, building management, and service providers  

Support business continuity by following established escalation procedures, incident reporting, and assisting with risk management programs 
 

Key Skills 

Previous reception experience in a corporate environment with demonstrated ability to deliver professional, customer-focused service 

Strong organisational and multitasking capabilities with proven ability to prioritise workload and meet tight deadlines in a fast-paced environment 

Excellent interpersonal and communication skills with the confidence to interact effectively with all levels from CEO to contractors 

Self-motivated and adaptable professional who can work independently with minimal supervision while remaining flexible to changing situations 

 

 

What you can expect from us:  
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 
 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 
 

Interested candidates, please apply following the link below quoting job reference number REQ490543 

 

Location:

On-site –Brisbane, QLD

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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