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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Summary/Goals

The Workplace Ambassador (receptionist) reports to the Junior FM Manager and is responsible for providing support to ensure that reception and facility management services are delivered efficiently and effectively.

Work time and Location site

8:30am - 4:30pm

Rueil Malmaison, 92500

Subordinates

Junior Facilities Manager / Facilities Manager

Essential Duties and Responsibilities

Provide excellent customer service that meets client expectations

Greet visitors at reception, direct them and announce them properly

Receive letters, parcels and mail - log and organize them

Manage sending and receiving parcels and mail using several platforms

Handle parcels and/or pallets

Create shipping labels on the platform as needed for parcel dispatch

Keep the reception area and storage room clean, tidy and in good working order at all times

Check daily the cleanliness and dishes in the kitchenette, meeting rooms and employee areas

Handle standard phone calls

Provide basic and accurate information in person, by phone or by email

Respond to employee needs and requests

Support internal events held in the building

Ensure all activities follow health and safety policies

Follow the JLL code of conduct and comply with company policies, procedures, and strategies

Always look for ways to reduce costs and improve operational standards.

Perform other tasks as assigned by the supervisor

Manage booking of forum or meeting rooms in the building basement (-1)

Handle booking of company cars for various clients and employees

Manage the creation of access badge requests

Create service request tickets for interventions

Skills & Competencies

Speak both french and english

Proactive and hands on  ready to support other team members

Computer skills : outlook, excel, word, teams

Ability to draft and manage emails professionally

Professional, friendly and welcoming attitude

Good attention to detail

Ability to take initiative

Good communication and customer service skill

Experience in customer service

Experience working in a corporate environment

Follow health and safety rules carefully

Experience in reception duties

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.