JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Primary Support

Workplace Environment & Facilities Management

●      Supervise the office cleaning team to ensure consistent quality standards and continuous improvement.

●      Liaise with maintenance providers to ensure timely resolution of facility issues, minimizing operational disruptions.

●      Oversee procurement and inventory of office supplies, stationery, and workplace assets to support seamless operations.

●      Take stock and procure additional pantry supplies that are not covered under the scope of third-party vendors.

Events, Hospitality & Employee Experience

●      Suggest weekly breakfast menus, review and approve weekly lunch menus (CaterSpot), and coordinate arrangement of delivered lunch packets and shared dinners.

●      Check, sort, and arrange meals upon delivery; liaise with vendors to resolve discrepancies or quality/quantity issues.

●      Coordinate welcome activities for new hires, including welcome kits, workspace setup, and lunch arrangements during onboarding.

●      Plan and organize mugshot (headshot) sessions 2-3 times per year for new employees.

●      Partner with pantry suppliers to curate healthier snack options, promoting workplace wellbeing.

 Guest & Visitor Management

●      Serve as the first point of contact through reception duties (2 days per week), ensuring a professional and hospitable experience for visitors.

●      Manage logistics for overseas guests, including pre-visit communications, access arrangements, hospitality support, and operational coordination.

Vendor & Contract Management

●      Negotiate and manage vendor contracts to achieve optimal pricing, quality, and service standards.

●      Maintain strong vendor relationships to ensure reliability, innovation, and long-term partnership value.

Logistics & Shipping Coordination

●      Oversee domestic and international shipments, preparing all necessary documentation and ensuring compliance with regulations.

Financial Administration & Budgeting

●      Track and update workplace-related expenses, prepare purchase orders, and process vendor invoices for approval and payment.

●      Provide and analyse data for Client to prepare annual budgets by vendor to support strategic financial planning.

Operational Support

●      Respond to Workplace Experience service tickets to address and resolve employee requests efficiently.

●       To assist the Workplace Lead and Experience Ambassador in the day-to-day operations of the site

●      Execute preventive maintenance programs for building systems and equipment, following established procedures and schedules

●      Conduct regular inspections and assessments to identify potential problems or areas for improvement, and promptly address any issue

●      Liaise with MTS on technical issues and effectively resolve them in a timely manner to minimise downtime and disruptions

●      Coordinate and oversee repairs and maintenance activities, ensuring compliance with safety standards and adherence to budgetary constraints

●      Maintain accurate records and documentation of equipment, maintenance activities, and repairs, utilising appropriate facility management systems

●      Deliver comprehensive soft services including reception support, vendor coordination, workplace experience management, and serve as primary occupant liaison to enhance overall workplace satisfaction and operational efficiency

●      Carry out finance process to JLL under new IFM scheme under Corrigo and FWO system.

Secondary Support

●      Drive the creation of a well-organized, aesthetically engaging workspace that boosts employee focus, fosters collaboration, and elevates the visitor experience.

●      Plan and manage catering for company events, ensuring quality, budget alignment, and staff satisfaction.

●      Support adhoc requests from APAC offices (Japan, Korea, Sydney) by coordinating the production of acrylic nameplates through local vendors and arranging shipment to respective offices.

●      Provide adhoc weekend support for critical maintenance or urgent operational needs to ensure uninterrupted business continuity.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.