JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Facility Maintenance and Operations:

Develop and implement maintenance and operations procedures to ensure the proper functioning of facilities.

Coordinate maintenance activities, including PPM and any ad-hoc repairs works, checks and inspections.

Manage work orders and service requests, prioritize tasks, and ensure timely completion.

Monitor and evaluate the performance of vendors and contractors, ensuring high-quality service delivery.

Maintain accurate records of maintenance activities, including equipment inventory and warranties.

Manage building shutdown exercise

Health and Safety Compliance:

Ensure compliance with health and safety regulations, codes, and guidelines.

Coordinate with client HSSE prior to any new works that involves exposure to hazards, new machine deployment, all high-risk related scope.  All safety SOPs must be adhered to.

Conduct regular inspections to identify potential hazards and address any safety concerns promptly.

Ensure emergency response plans and procedures are in place and regularly tested.

Provide safety training and promote a culture of safety and awareness among employees and contractors.

Collaborate with relevant stakeholders to resolve health and safety issues effectively.

Conduct Safety briefing when required

Vendor and Contract Management:

Manage relationships with external vendors and contractors, including cleaning, maintenance, and security service providers.

Monitor vendor performance, ensuring compliance with service level agreements and contract terms.

Conduct regular cadence to maintain relationships and service. 

Address and resolve any issues or disputes with vendors in a timely manner.

Check service reports and process vendor invoices, track expenses, and maintain budgetary control.

Space Planning and Utilization:

Collaborate with stakeholders to plan and optimize the use of workspace, considering organizational needs, efficiency, and employee comfort.

Coordinate office relocations, reconfigurations, and furniture installations.

Monitor and analyse space utilization, identify opportunities for improvement, and implement solutions to optimize space.

Customer Service and Communication:

Provide excellent customer service to internal stakeholders, answering inquiries, addressing concerns, and resolving issues promptly.

Communicate effectively with employees, management, and external stakeholders regarding facility-related matters.

Ensure effective communication channels are established and maintained.

Budgeting and Reporting:

Assist in developing and managing the facilities budget, tracking expenses, and optimizing costs.

Prepare regular reports on facilities operations, maintenance activities, and budgetary spending.

Analyze data and metrics to identify trends and areas for improvement.

Provide recommendations for cost-effective solutions and operational efficiency enhancements.

Feedback Management:

Conducting employee surveys and gathering feedback.

Analyzing feedback data to identify trends and areas for improvement.

Implementing changes based on employee feedback.

Workplace Environment:

Ensuring a safe, comfortable, and productive work environment.

Managing office space and facilities.

Implementing wellness programs and initiatives.

Key Skills and Qualifications

Stakeholder engagement

Strong leadership and communication skills

Hospitality and Customer Service background is essential

Ability to build relationships and influence others

Data analysis and problem-solving skills

Passion for creating positive employee experiences

Location:

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.