About the Role

This role is based at our Corporate Office in Menomonee Falls, WI.

As Workload planner, you will deliver projects that drive sales, improve process efficiency and support consistent store execution. You will build cross-functional partnerships and alignment, develop and grow business relationships, influence business partners and gain support on project expectations

What You’ll Do

Develop communication in support of key initiatives that have broad impact across the organization

Set and continually manage project expectations with key stakeholders

Understand audience and communicate difficult and sensitive information accordingly

Audit communication tools to ensure consistency, accuracy and timeliness

Evaluate communication through “We’re Listening” and “Hindsight” meetings

Recommend and implement enhancements based on feedback 

Determine project approach and provide recommendations to move project decisions forward

Lead project status meetings to keep partners aligned on goals, determine actionable next steps and actively problem-solve challenges 

Update project plans and communication documents

Gather feedback to ensure projects are progressing on time and meeting expectations

Set standards and planning approach for the initiative 

Lead efforts in improving customer and associate experience 

Determine feasibility of project requests and recommend approach and prioritization

Recommend innovative solutions to drive the business forward

Remain on the forefront of emerging industry practices

Additional tasks may be assigned

Addendum

Provide workload or communication guidance to corporate partners on the appropriate course of action by evaluating the business need, audience, timing and impact of the message

Collaborate with corporate partners for innovative process, communication and workload saving solutions

Educate corporate partners on store workload and communication tools and strategies

Develop store and multi-store leader communication in support of large workload drivers and peak workload timeframes

Gather feedback from field partners to implement improvements that streamline store workload

Support innovation in multi-store leader technology

What Skills You Have

Required

Bachelor's degree or equivalent experience

1-3 years experience in operations, stores, budgeting, forecasting or reporting

Strong analytical, planning and organization skills

Advanced decision-making, leadership or communication skills

Strong knowledge of Excel/PC spreadsheet functionality

Strong verbal and written communication skills

Ability to communicate at all levels

Preferred

Proven project management skills with ability to multitask 

Ability to work as a part of a team and interact effectively with others

Retail experience or retail operations business acumen

Special Requirements

On-call responsibility and flexible schedule as needed to support business operations.

Travel