Responsibilities

Investigation & Resolution
Serve as point of contact for employee complaints, workplace conflicts, and policy interpretations for a specific location within Atlantic Health.  Create investigation plans, conduct unbiased investigations into complaints and misconduct, including harassment, discrimination, retaliation, and unfair employment practices.  Provide recommendations or mediation, aligning with legal standards and internal policy and processes. Advisory & Coaching
Guide leaders through complex employee situations (e.g. disciplinary actions).  Provide consultative support on navigating sensitive conversations and decisions. Empower leadership to handle team member conflict within the scope of their role through valued advice.  Approve disciplinary actions and religious accommodations Documentation & Compliance
Maintain detailed records of cases, investigation documents, and outcomes. Training & Education
Facilitate workforce relations training and other learning opportunities around employment law, respectful workplace practices, policy awareness and fair & consistent procedures for handling disciplinary action. Promote a culture of continuous learning and shared accountability.  Stay current with applicable Human Resources-related laws, rules, and regulations. Partnerships
Collaborate with HR Business Partners, Compliance, and local & corporate Security, on investigatory matters that cross over, resolving inquiries to help support cohesive organizational functioning.  Partner with Legal to escalate high-risk matters which pose a significant risk to the business and provide documentation supporting organizational decisions. Continuous Improvements & Metrics
Evaluate data from investigation cases to identify root causes and areas for organizational growth.  Analyze workforce relations metrics to identify trends and make proactive recommendations, including policy improvements and risk mitigation.  Identify ways to increase the effectiveness of the Workforce Relations team,
processes, workflows, etc.