Essential Duties and Responsibilities:

- Conduct regular training sessions for existing providers, offering support in one-on-one or larger group settings through travel as required.

- Participate in events, traveling to recruit and onboard new providers into the program.

- Address program service inquiries promptly, providing comprehensive responses to queries and sending necessary information in response to concerns or issues.

- Oversee all aspects of provider training and communications to ensure consistency and effectiveness.

- Handle escalated provider issues as assigned, taking charge of resolution processes.

- Attend Policy meetings and contribute to the development of related communications.

- Collaborate with other contractors and the client to facilitate effective communication and implementation of policy changes within operations.

- Efficiently manage daily workloads for managed care programs such as MediPASS, IHAWP, and assigned tasks.

- Stay updated with the latest knowledge and information pertinent to the project to ensure accurate and informed assistance.

- Extensive travel is required.

- Assist participants in finding suitable job opportunities that match their skills and career goals- Match participants with job openings based on their skills, interests, and career goals- Conduct workshops and training sessions on job search techniques, workplace skills, and other relevant topics- Provide ongoing support to both participants and employers to ensure successful job placements and retention- Work closely with case managers and other program staff to coordinate services and support for participants- Collaborate with community organizations, workforce development boards, and other stakeholders to enhance employment opportunities- Maintain accurate records of job placements, employer interactions, and participant progress- Address any issues or challenges that arise during the job placement process Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.

- Must live in or near Milwaukee, WI

- Must work onsite in Milwaukee, WI

- Must have reliable transportation for local travel

- Proficiency in Microsoft Office is required

- Case management experience is highly preferred

- Experience with the Wisconsin Works program is highly preferred

- Technical Skills (ability to pull monthly reporting)

- Public speaking and social skills

EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. AccommodationsMaximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at applicantaccom@maximus.com.