At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

We are seeking a reliable and motivated Work Coordinator to join our team. In this role, you will oversee daily operations by distributing workloads, monitoring production, and actively participating in tasks as needed. The ideal candidate will demonstrate strong communication skills, adaptability, organizational and time management abilities, and a proactive approach to problem-solving.

Schedule & Work Environment

Operations run Sunday through Friday, 5:00 AM – 5:30 PM Central Time

This position is onsite 5–6 days per week, with a core schedule of Sunday, Monday, Tuesday, Thursday, and Friday from 9:00 AM – 5:00 PM

Flexibility is required, especially after holidays to support same-day processing

Schedule is subject to change based on business needs

Key Responsibilities

Lead and coordinate the activities of processors to ensure accurate and timely work completion.

Actively participate in team huddles and weekly meetings.

Collaborate with other departments to meet service standards and regulatory deadlines.

Resolve routine exceptions and escalate complex issues to supervisors or managers.

Prepare reports and performance metrics to inform management of operational activities.

Provide work direction and training to staff.

Maintain up-to-date knowledge of products, services, and systems in the assigned area.

Participate in workload distribution and production tasks as needed.

Perform physical tasks such as moving trays and carts, standing or sitting for extended periods, and repetitive motions.

Prepare physical items for processing, file/retrieve items, balance tasks, and perform other duties as assigned.

What We’re Looking For

Dependable and punctual with a strong work ethic

Comfortable with a dynamic schedule and shifting responsibilities

Positive attitude and a team-first mindset

Ability to lift up to 25 lbs. and stand for long periods

Willingness to learn and take on new tasks and challenges

Proficient in 10-key alphanumeric data entry

What’s in It for You

Join a team that values reliability, accuracy, and professionalism

Gain hands-on experience across multiple tasks and build valuable operational skills

Work alongside supportive and motivated colleagues

Embrace a dynamic role where no two days are the same

Enjoy a physically engaging role that keeps you active

Basic Qualifications

High school diploma or equivalent

Typically three or more years of relevant experience

Preferred Skills/Experience

Thorough knowledge of computer applications and/or equipment used in the assigned area

Strong customer relations skills

Effective collaboration and teamwork

Excellent verbal and written communication skills

Well-developed problem-solving and escalation abilities

Demonstrated leadership skills

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $22.50

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.