Copper Mountain Resort, USA
10 days ago
Winter 25/26: World Cup Banquet Server

Location: Frisco, Colorado

Copper Mountain Resort is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience. Copper Mountain Resort is also home to Woodward Copper action-sports camps, programs, and training facility.

Job Title: World Cup Banquets Server

Job Status: On Call

Compensation and Benefits:

Compensation: Proposed hiring rate of $20 per hour 

Benefits: This is a seasonal position eligible for season pass for employees. Several discount programs (i.e. food & beverage, retail/rental, etc.) also available.

Note: This position is not eligible for a service charge payout

Job Summary:

The Banquet Server for the World Cup Event is responsible for delivering food and beverage service in a fast-paced, high-profile environment. This role ensures all products are served according to established standards while maintaining efficiency, cleanliness, and accurate sales tracking. The server is expected to provide guests with prompt, courteous service and create a welcoming atmosphere that enhances their overall event experience.

Key responsibilities include:

Serving food and drinks efficiently and professionally.

Maintaining clean and organized service areas.

Supporting sustainability efforts through composting and recycling.

Assisting with event setup, table maintenance, clean-up and trash removal.

Engaging with guests to ensure satisfaction and create memorable experiences.

This position requires a high level of energy, attention to detail, and a commitment to delivering exceptional service during one of our most exciting events of the season.

Essential Duties and Responsibilities:

Core Responsibilities:

Serve food and beverages promptly and professionally.

Clear tables and maintain cleanliness throughout service.

Expedite food from the culinary team to guests efficiently.

Prepare service items (e.g., silverware, glassware) and ensure stations are stocked.

Follow proper sequence and style of service based on event type.

Support composting, recycling, and sustainability practices.

Pre-Shift & Setup:

Arrive on time, in full uniform, meeting appearance standards.

Clock in only after meeting appearance requirements.

Attend daily staff meetings and check in with the Manager for event details.

Ensure restaurant and bar areas are clean, stocked, and ready before guest arrival.

Perform opening side work and assist with general building cleanliness.

Guest Interaction & Service:

Greet every guest warmly and immediately upon sight.

Follow the “Four 10-Foot Rule”: make eye contact, smile, and acknowledge guests.

Engage in friendly conversation and small talk to create a welcoming atmosphere.

Ensure guests have everything they needs including water, food, beverages.

Answer guest inquiries and resolve concerns promptly and professionally.

Thank every guest and invite them to return.

Teamwork & Communication:

Act as a liaison between guests, bartenders, and management.

Support coworkers through teamwork, mutual respect, and shared responsibilities.

Maintain a positive, helpful attitude and promote a fun, safe, and sanitary work environment.

Communicate any guest or employee concerns to management promptly.

End of Shift:

Review the shift with the Manager on Duty (MOD).

Assist with clean-up, restocking, and closing duties.

General Expectations:

Follow all Standard Operating Procedures (SOPs).

Take ownership of your role and responsibilities.

Be polite, respectful, and professional at all times.

Maintain a clean, organized, and safe work environment.

Be flexible and willing to take on additional duties as assigned 

Cultural Commitment:

Represent Copper Mountain’s values and culture with pride.

Strive to exceed guest expectations and help create lasting memories.

Be adaptable to seasonal fluctuations in hours and responsibilities.

Other Duties as Assigned:

Monitor guest satisfaction consistently— “Serve it up, fix it up” is the standard.

Communicate any guest or employee concerns to management promptly.

Support management in fostering a positive team environment and high morale.

Maintain a friendly, helpful, and professional attitude at all times.

Identify and report any unsafe or unsanitary conditions and take action to correct them.

Represent Copper Mountain as a brand ambassador—model our culture and values with pride.

Be flexible and open to evolving responsibilities as business needs change.

Understand that this is a seasonal position, and hours may vary based on business volume.

Basic Requirements:

Must be at least 15 years old

Ability to stand for long periods of time

Must be able to walk for a large part of the work day

Ability to negotiate stairs

Ability to lift and move 30# often

Ability to use, move and load hand trucks

Ability to work a flexible schedule, any times or days needed

Ability to communicate effectively both verbally and written

Must be able to hear normal conversations in a busy, crowded environment

Vision must be within normal range to work safely and to read written information

Must have the dexterity to use all equipment and utensils normally associated with this position

Must be fluent in English

Ability to work in a fast-paced environment

Must own non-slip shoes

Preferred Experience and Special Skills:

TIPS certification preferable, may be obtained after employment

This position will be posted and accepting applications until Wednesday, September 24th.

POWDR-Copper Mountain, LLC is an equal opportunity employer and that race/color/religion/sex/sexual orientation/gender identity/national origin/disability/protected veterans or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Copper Mountain Resort in Summit County, Colorado. 90 miles west of Denver, we are situated in the heart of Colorado's playground. All candidates must fill out an application to be considered for employment.

Can you see yourself here- Apply now!

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