Job description / Role Job Type
Full Time Job Location
Egypt Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
Catering, Food Services & Restaurants Company Industry
Travel, Hotel & Tourism Company description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job description Responsible for the recommendation and sales of wines and other beverages to guests and the wine sales off premises. Offering and promoting the digestive trolley. Spoil our guests with a big smile on your face. Converse with guests in fluent English and be able to entertain with sensible conversation. Speak at least one other European language. Work towards target revenue per guest and revenue per month. Maintain and update wine and all other beverage lists. Ensure wines of critical age get sold. Establish sommelier recommendations. Check pricing is up to date. Maintain standards as would be expected in a Michelin star rated restaurant. Train front of house and chefs about wine and wine matching. Make sure all service staff know which wines to recommend to each dish on the menu. Work with head chef on menu and ingredients which are wine friendly. Help write the menus in accordance with the maître d'. Carry out wine education classes. Be fully trained in Herzog wines to be able to back up cellar door. Carry out monthly stock control and inventory. Update continuously all stock forms. Be in charge of purchasing the wines and creating the wine list based on the chef's recipes. The sommelier handles all wine inventory and management. Waiters are trained by the sommelier on the wine list and successful pairings. Discuss wine orders and their subsequent pricing with management. Make sure wines get returned to suppliers and credits issued for corked and spoiled wines. Perform normal service duties as assigned by the maître d'. Keep wine cellar (private dining room) of immaculate appearance and order. Make sure new deliveries are stored immediately and update the wine and inventory list. Responsible for the cigar collection. Know and recommend offerings. Responsible for the handling and maintenance of the cigars and the humidors. Cigar service to guests. Train staff. Monthly inventory and stock control of cigars. Assist and replace the maître d' during their absence including cash up and reconciliation. Carry out some work with vineyard and winery staff to understand Herzog wines. Liaise regularly about new releases and feedback from guests. Become a Herzog wine ambassador. During vintage establish roster for service and chef staff to help with picking and lecture about the grape varieties being picked. Train cellar door hosts and any helpers. Make sure wines are handled and shared efficiently and without waste between restaurant, bistro and cellar door. Visit other cellar doors and wineries and take along all interested staff. Suggest wine related items which could be sold in the cellar door and restaurant. Review all accounting reports before submission to the financial controller or their delegate for approval. Review the purchase requests and purchase orders (verify the limit). Reconcile the bank accounts on a monthly basis. Review the F&B linen, uniform, glassware, and other inventory. Analyze the assets and liabilities accounts. Supervise the finance department personnel as detailed in the organization chart. Administer staff involved in activities related to the accounting department (i.e. F&B cashiers etc.), to ensure that work and vacation schedules are compatible with in-house guest activity. Predict that all activities and purchased equipment and belongings do not create disease for the environment; join all activities organized to protect biological diversity and share the responsibilities and individual responsibilities in order to increase environmental knowledge and carry out necessary training. Provide minimum consumption of currently used items and equipment (paper, printed materials etc.). Implement necessary warnings and departmental training to save energy inside the facility. Carry on implementing decisions taken for saving energy. Predict effects of environment and energy efficiency on purchased equipment. Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. Carry out all other duties assigned by managers and hotel management not specified in the job description. Qualifications Professional experience: Minimum of 3 years' experience in a similar position. Operational excellence: Strong background in operations management with a clear focus on guest satisfaction. Personal drive and passion: Highly self-motivated with a genuine passion for food and beverage service and excellence. Industry background: Experience working with a reputable or international hotel chain is strongly preferred. Leadership skills: Demonstrated ability to lead teams, handle high-volume operations, and uphold brand standards. Additional information
Your team and working environment:
In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.
Our commitment to diversity and inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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