Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view.

Within the Corporate Investment Bank, the WKO Markets Middle Office (WKO MO) plays a critical role in ensuring that as an organization, we are compliant with multiple regulations, in order to protect the bank’s reputation and financial assets.

The WKO MO team operates in close partnership with Clients, Business, Operations, Credit, and Compliance to provide efficient and timely on-boarding of new/existing client relationships to the JP Morgan infrastructure.

As an Analyst/Associate in the WKO Markets Middle Office, you will be responsible for managing the Front Office relationship for business requests for KYC Onboarding, Remediation, and Renewals. You will facilitate the end-to-end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the KYC Production team to incorporate into the KYC platform. You will also leverage AI to enhance the KYC process.

Job responsibilities:

Manage new business and KYC periodic refresh requests liaising with Front Office and facilitating the KYC process end-to-endAct as an SME and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may fulfil due diligence requirementsConduct in-depth analysis on the ownership structure of the client on publicly available sources (not limited to company registries) or client documentation, and seek additional confirmation or approvals as requiredWork closely with Business and Clients as required, to obtain all necessary supporting evidence for full KYC due diligenceFollow up with KYC production teams to ensure onboarding is completed within agreed timeframesLiaise regularly with the business to conduct workload planning, review status of key onboardings and prioritize open requestsFrequently interact with key stakeholders such as Legal, Compliance, Credit and Operations to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groupsManage workload and priority items and ensure timely escalation of key risks/issues to managementKeep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the regionIdentify and execute process enhancements and opportunities including leveraging AI, provide guidance and support on key process and technology initiatives to the business

Required qualifications, capabilities & skills :

B.S. Degree or equivalent with minimum 3 years of relevant experience in KYC / Onboarding functions, preferably within the banking industry  A working knowledge of KYC/Compliance/AML procedures and standards is essential Knowledge of multiple client types (i.e. Corporates, SPV, Trust, Funds, FI’s. etc.)Knowledge of financial industry with in-depth expertise in various lines of business (Corporate Investment Bank and heritage lines of business)Resilient interpersonal skills, ability to partner with internal stakeholders, influencing and negotiating effectively with business partners and clientsStrong time management, organizational, customer service and relationship management skillsClient focused whist maintaining a strong controls mind-set and focus on quality. Prior experience of adhering to controls and compliance standardsAbility to grasp/learn concepts and procedures quicklyBasic to intermediate Microsoft Office skillsExperience in managing client relationships and resolving operational challenges. Excellent communication skills to effectively interact with clients and team members. Strong analytical skills to assess and improve operational processes.  Preferred qualifications, capabilities & skills : Experience with KYC in Corporate and Institutional Banking is preferredStrong verbal and written communication skills in English. Knowledge of other Asian languages will be a plusProficiency in Mandarin language is an added advantage as the incumbent may have to review and translate documents in Mandarin