**Additional Information** **Job Number** 25171041 **Job Category** Rooms & Guest Services Operations **Location** W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia, 2000VIEW ON MAP (https://www.google.com/maps?q=W%20Sydney%2C%2031%20Wheat%20Road%2C%20Sydney%2C%20New%20South%20Wales%2C%20Australia%2C%202000) **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **AUTHENTICALLY YOU** Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests. **CURATING ORIGINALITY TAKES TALENT** W Sydney located at 31 Wheat Road is on the lookout for a **Wheels Captain** to join our team, reporting to the Chief Concierge or their designate. This integral role is passionate about delivering unforgettable guest experiences? Do you thrive in a fast-paced, dynamic environment where no two days are the same? W Sydney is on the lookout for a **Wheels Captain** to join our team, reporting to the Chief Concierge or their designate. + Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities. + Open doors and assist guests/visitors entering and leaving property. + Assist with luggage storage and retrieval. + Transport guest luggage to and from guest rooms and/or designated bell area. + Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. + Assist guests with directions. + Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. + Communicate parking procedures to guests/visitors. + Follow up with guests to ensure their requests or problems have been met to their satisfaction. **BENEFITS** + Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends + The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International + Discounts on food & beverage across all our hotels + Recognition programs to keep you motivated + Enjoy your birthday off with birthday leave + Wellbeing & mindfulness programs to ensure you stay healthy + Employee Assistance Program + ‘Great Places to Work’ certified **MI RECOGNITION** Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. **MI CAREERS SOCIAL MEDIA ACCOUNTS** Chat, engage and follow us on social media. | Facebook | Twitter | LinkedIn | Instagram **CTA TO LEARN MORE** Visit whotels.com/careers to learn more about our workplace culture and career opportunities. **DIVERSITY AND INCLUSION STATEMENT** Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.