Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job DescriptionPrepare and manage the spa & wellness financial budget, including revenue generation and cost control.Analyze financial data and implement strategies to maximize profitability.Monitor sales targets and implement marketing strategies to promote the spa and wellness services.Ensure the highest level of customer satisfaction through quality control of services, treatments, and facilities.Develop and oversee wellness programs and packages tailored to guest needs.Recruit, train, and retain skilled colleagues, ensuring they are well-equipped to deliver high-quality services.Develop training programs to enhance colleague skills in service delivery and customer relations.Foster a positive work environment to promote colleague retention and motivation.Ensure that all spa and wellness operations comply with health and safety regulations.Innovate and develop new spa treatments, wellness programs, and product lines.Stay up to date with industry trends and incorporate the latest wellness practices.Collaborate with the marketing team to create promotions, packages, and advertising strategies to drive spa demands

 

QualificationsMinimum of 5 years of experience in this roleIn-depth knowledge of spa & wellness operationsExperience in luxury hotel environmentsPositive attitude with an open mindsetStrong team management skills with excellent organizational abilitiesProactive and innovative in generating ideas

Additional Information

Preference will be give to Thai Therapist