Analyzing and resolve complex issues across applications and infrastructure layers. Managing and coordinate deployments and changes in Pre-Production and Production environments. Maintaining and enhance monitoring and alerting for business-critical applications. Leveraging modern observability tools and introduce AI-driven features to improve incident detection and resolution. Building and share expertise in supported applications and participate in the implementation of new functionalities. Enhancing the implementation and architecture of solutions to ensure they are resilient, scalable, and operationally stable. Supporting and gradually take ownership of OpenShift platform-related tasks (e.g., Helm chart deployments, container lifecycle). Optimizing and extend Continuous Delivery (CI/CD) pipelines in collaboration with development teams. Following ITIL processes (Incident, Change, Problem Management) while adhering to Agile/Scrum methodologies. Gaining a deep understanding of Commerzbank’s Identity and Access Management (IAM) mechanisms and security controls