Company Description

Minor Hotels is a global hospitality leader with over 560 hotels and resorts across six continents, a diverse portfolio of F&B businesses and a selection of luxury transportation services. With over four decades of experience, we build stronger brands, foster lasting partnerships, and drive business success by staying focused on what matters most to our guests, team members and partners.

Wherever your journey leads, Minor Hotels delivers exceptional experiences around the globe. Explore our history, meet the people behind our success and discover the values that shape who we are today.

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Nestled in some of the world’s most captivating locales – ranging from vibrant cities to sun-drenched, palm-fringed beaches – we craft unforgettable memories for every guest at each destination.

Anantara is inspired by the Sanskrit word meaning 'without end', and our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression. Our guests share this belief, seeking remarkable experiences and authentic connections that enrich their lives, whether they are travelling for leisure, business, or self-discovery.

Our journey began in 2001 with the opening of the first Anantara resort in Thailand’s renowned seaside town of Hua Hin. Since that day, we have expanded our presence into new corners of the globe, from pristine beaches and private islands to tranquil coastal retreats, ancient sites, and vibrant metropolises. Today, our portfolio of destinations encompasses Asia, the Indian Ocean, the Middle East, Africa, and Europe.

Our thoughtfully designed luxury hotels and resorts provide windows into the unique character of each location. Inside and out, travellers connect with the places, people, and stories that make each destination truly exceptional. Through personal experiences, guests curate a lifetime of memories as Anantara opens doors to unforgettable journeys filled with adventure and indulgence.

Anantara Kihavah Maldives Villas

Nestled within the Baa Atoll – a UNESCO Biosphere Reserve – Anantara Kihavah Maldives Villas is a private island sanctuary that epitomises natural beauty and barefoot luxury. Fringed by powder-white sands and a turquoise lagoon that melts into the horizon, our resort offers an extraordinary setting for both guests and team members.

Home to 80 expansive beach and overwater villas and residences, Anantara Kihavah is a place where rare encounters and curated moments define the guest experience – from snorkelling with manta rays and dining beneath the sea at our acclaimed underwater restaurant SEA, to gazing at the stars from the Maldives’ only overwater observatory.

As part of Anantara Hotels, Resorts & Spas – a globally recognised luxury brand founded in Thailand in 2001 – we are committed to delivering meaningful journeys through heartfelt hospitality and authentic discovery. At Anantara Kihavah, team members become part of a dedicated family, passionate about crafting unforgettable experiences in one of the world’s most inspiring destinations.

Job Description

KEY DUTIES AND RESPONSIBILITIES

Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:

PRIME FUNCTION OF THE F&B COORDINATOR:

• To assist the F&B Director/F&B Manager in enabling F&B Department employees to consistently achieve the service and product delivery standards, with a high degree of client care and service at all times.

• Smooth and efficient running of the Food & Beverage Department by ensuring that coordination, administration, communication functions and duties of the department are carried out in a professional, discreet, exact and prompt manner in accordance with company policies.

• Assist in the preparation of budgets and forecast and coordinate with the finance department for budgeting requirements

• Handle all incoming and outgoing food and beverage correspondence including guest's feedback promptly and accurately

• Handle all the wedding correspondence

• Ensures that operational equipment is maintained in adequate working order.

• Assists outlet managers with staff training and product knowledge.

• Implements SOP’s with approval of F&B Director/ F&B Manager and controls SOP’s in all F&B outlets.

• Reports all discrepancies noticed during service to the concerned outlet manager and records them for Director of Food & Beverage / Food & Beverage Manager

To comply with the Anantara policies and procedures, ensuring that all services provided achieve the established standards within the agreed budgetary controls.

KEY PERFORMANCE AREAS

▪ Planning & Organizing KEY COMPETENCIES

▪ Teamwork ▪ Communication

▪ Personal Impact

▪ Personal Development

▪ General

KEY PERFORMANCE AREAS

Planning and Organizing

1. Maintain and co-ordinate as necessary the appointment schedule of the F&B Director /F&B Manager

2. Handles telephone inquiries concerning all F&B Outlets information

3. Handles incoming and outgoing correspondences and memorandums and to respond in writing

4. Monitor weekly duty roster of all F&B Department staff Outlets

5. Organizes F&B office filing, typing, faxes, e-mails, scanning, etc.

6. Create designs for events fliers, menus, promotion materials, special promotions

7. To assist F&B Outlet Managers as and when required according to business need

8. Assist Executive Chef as and when required

9. Carry out any duties as may be requested by the F&B Director/F&B Manager in his absence

Communication

1. Attends daily briefings, departmental communication meetings, training sessions and to ensure that all staff operates in line with the instructions received

2. To ensure and maintain good relations with clients and suppliers

3. Ensure effective communication is kept between the F&B Outlets and Kitchen Department

Personal Development

1. Attends any departmental and hotel training when required

General

1. To adhere to all the hotel standards and procedures at any given time

2. Responsible for a clean and tidy working area (Food and Beverage Office)

3. Be aware of any activities and events operating with in the hotel

4. Assist with monitoring and reordering of stores items, minimizing where possible to avoid over expenditure

5. Reports any maintenance defects to the engineering department

6. Establishes and update a working database of clients

7. Carry out any other administrative or service related tasks as may be assigned

8. To be aware of hotel – internal functions and outlet promotions

KEY COMPETENCIES

Team Work

1. Willing to share freely knowledge, information, ideas and experience to assist others

2. Gives credit and recognition to others

3. Talks frequently about the importance of considering other departments as part of the overall team

4. Works with and supports others as part of a team both within and across functions

5. Understands the needs to work together to create an environment of cooperation and mutual responsibility

6. Encourage two-way communication, confirms the message has been understood and seeks feedback

7. Convey message, verbally or in writing to both individual and groups

8. Shows awareness, sensitivity, tolerance towards cultural differences by moderating own cultural behaviors

9. Encourages teamwork within the team as well as with other teams, departments and divisions

Personal Impact

1. Remains calm under pressure

2. Plans ahead and produces a plan or work in which tasks are prioritized and actioned to meet requirements

3. Strikes a balance between work and personal life

Organizes work and reviews priorities to suit changing needs

QualificationsMinimum 2 years experience in 5 star resort in the Maldives island based. Bachelor’s Degree or Diploma in Hospitality Management, Tourism, Business Administration, or a related field.Must have 2-3 years’ experience in a similar role or Wedding / F&B operations management role, preferably with Luxury Brand experience.Excellent communication skills in English.Ability to work under pressure and manage multiple tasks efficiently.Strong customer service and problem-solving skills.Passion for leadership and teamwork.Eye for detail to achieve operational excellence.

Additional Information

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