Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

This role will report to the US Head of Wealth Operations and responsible for oversight of account servicing related activity to support our International Wealth and Premier Banking clients.

As our Wealth Operations Account Servicing Manager you will:

Be responsible for optimizing operational processes to ensure efficiency, compliance and exceptional customer service

Closely work with our third party outsourced vendor Pershing while assisting in providing proper oversight that in line with HSBC vendor management policies

Oversee the Wealth Servicing portfolio ensuring compliance with industry standards and regulations

Work closely with business stakeholders including compliance and risk to develop and implement operational strategies to improve efficiency and client satisfaction

Ensure adherence to HSBC policies, procedures and regulatory requirements

Provide leadership, guidance and mentorship to the Wealth Servicing Operations team

Be responsible for execution of efficiency initiates initiated by the International Wealth Premier Banking function in respective to the Wealth Operations Business Service

For this role, HSBC targets a pay range between $70,000.00 and $100,000.00

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.