A Career with Hang Seng Bank

Retail Distribution - Wealth Sales Distribution Department

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers.With around 260 branches and automated banking centres, including around 50 Prestige Banking Centresfor our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.

Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management.

We are currently seeking a high caliber professional to join our Wealth Sales Distribution Department asWealth Coach.

Principal responsibilities

Uplift number of RMs achieving solution, experience and quality KPIs, by performing coaching to help build a sustainable Wealth Sales force and significantly improve financial planning and wealth solutions capabilities and clients engagement activities of the sales force by providing superior coaching support to a team of PRMs

Implement and execute coaching plan to develop and enhance professionalism for PRMs newly onboarded PRMsPrioritizing contact strategies on existing wealth customers and broaden wealth base by call leads management.Communicate strategic directions and to provide internal technical consultancy to PRMs of expertise surrounding financial planning techniques and where and how products fit into overall portfolio's as defined by the GroupPrepare holistic wealth strategies tailor made for divisions and ensure management directions are implemented locallyDrive customer experience, operation and sales process quality, to upkeep market leading standards for conduct and controls in line with the Group values and expectations