Company Description

Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

The Field Service Representative role at Veolia Water Tech involves providing operations and maintenance expertise on water treatment systems across various industries. This position is critical for ensuring the optimal performance of technologies such as media filtration, softening, reverse osmosis, and more. The representative will be responsible for troubleshooting, conducting maintenance, and performing analytical testing to meet customer needs and contract specifications.

Key Characteristics:

Safety & Environmental stewardship mindsetAbility to clearly follow recommended maintenance plans, work independently or in a collaborative team environmentComfort working in an industrial (largely outdoor) settingGood attention to detailDemonstrated ability to perform analytical, mechanical and electrical hands-on tasks and troubleshooting

Duties & Responsibilities:

Carry out mechanical, electrical, and controls preventative maintenance and troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentationConsult with customer management and operation teamsMaintain inventory of spare parts and adequate supply of chemicals and replacement partsCreate and maintain site paperwork, and provide customers with detailed technical summaries of work performedEnsure contract compliance of volume and quality specificationsPerform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, and other site-specific testing requirementsAssist in providing service activities including parts refurbishment, maintenance, calibration of equipment, inspection, repair, performance testing, customer communications, project assessment and execution, and telephone customer supportHave the ability to work schedules that will fluctuate based on customer and business needs / demandsPerform diagnostics testing, repairs, test and calibration routines on the instruments, and complete all required paperworkCollect payment information and generate shipping and billing paperworkProvide extensive equipment support and general hardware and software supportEnsure compliance with all aspects of safety on the job, including the operation and maintenance of an assigned company vehicle (if applicable) and comply with all Veolia Environmental, Health and Safety (EHS) policiesOther duties as assigned

Knowledge, Skills & Abilities:

Demonstrated ability to work independently and remotely with project teamsStrong technical, mathematical and customer service skillsGeneral knowledge of electrical equipment, water chemistry and safetyVision, manual dexterity and coordination sufficient to service instruments and handleelectrical equipmentAbility to learn applicable company procedures within a reasonable time from start ofemploymentComputer proficiency with a minimum of word processing and spreadsheets, and basicdata base knowledgeAbility to use ordinary hand tools, calibrated tools, and analytical instrumentation, as well as chemically aggressive fluids, such as acids and basesStrong verbal and written communication skillsSelf-motivated, with the ability to drive projects to completion with minimal oversight, while demonstrating significant problem-solving ability with an unfailing dedication to deadlines and commitments

Qualifications

Required Qualifications:

High School Diploma / GED / Home School Certification OR international equivalent 2+ years’ experience of service/maintenance or equivalent in an industrial environmentValid Driver’s License

Preferred Qualifications:

Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation

Additional InformationRegular requirement to reach with hands and arms, below and above shoulder heightRegular requirement to stand, sit, stoop, kneel, crouch, or crawlRegularly lift and/or move up to 30 pounds. Frequently lift and/or move up to 50 poundsRegularly work around machines, electrical, chemicals, unprotected heightsWork at customer sites where instruments may be in difficult to reach spaces requiring using a ladder to reach, working in close/cramped/small spaces

Compensation:

The salary range is tied to the market for similarly benchmarked roles.  The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity.  Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $30.29-$33/hr.

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At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive benefits that include:

Medical, Dental, & Vision Insurance Starting Day 1!Life InsurancePaid Time OffPaid HolidaysParental Leave401(k) Plan - 3% default contribution plus matching!Flexible Spending & Health Saving AccountsAD&D InsuranceDisability InsuranceTuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of Veolia, and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.