Kforce's client, a Detroit, MI-based automotive manufacturer who brings engineering, technology, and design together to create innovative vehicles, energy solutions, and in-vehicle services is seeking a Warranty Manager. Key Responsibilities: * Be a specialist on the Used Vehicle Market including product, customer, and competition in the segment * Main point of contact for GM and Dealer Warranty operations * Coordinate and meet with internal and external groups focused on the Dealer and Customer Experience * Manage integration into existing corporate interfaces/systems related to Dealer and Customer assistance, Chat, Recall/Field actions tracking and Brand compliance * Perform data analytics related to dealer retail sales, profitability, identify trends, and audit Dealer Compliance * Build and maintain high trust relationships and networks of business contacts while acting with integrity and a respect for others and an ability to demonstrate teamwork * Collaborate with other members on Pre-Owned team to improve the consumer and dealer experience across all touch points * Identify, and pursue pre-owned best practices to share with field and dealers * Will also need to effectively communicate tools, programs and information to both the field and Central Office leadership