*D.R. Horton, Inc.*is growing in Western PA! We are currently looking for a*_Warranty Coordinator_*to join our team. The right candidate's primary goal is to facilitate completion of all customer warranty requests while maintaining a high level of customer satisfaction. This is achieved by scheduling subcontractors to make repairs. The Warranty Coordinator is responsible for proactively resolving customer issues after the closing of the home. *Essential Duties and Responsibilities*include the following. Other duties may be assigned. * Receive and confirm receipt of homeowner requests * Makes initial contact with homeowners and/or Customer Service Technicians to schedule inspection appointments * Evaluate homeowner repair issues to determine if they are warrantable items * Communicates effectively to homeowner if repair issue is deemed not warrantable * Process written or electronic work orders and/or verbal instructions from supervisor for homeowner repairs * Schedule and manage subcontractors to make designated warranty repairs * Certifies warranty work is completed within contractor obligations * Follow up with homeowners to ensure concerns are addressed in a timely and professional manner * Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company * Ability to work overtime * Develops and maintains good rapport with subcontractors and homeowners * Execute policies to ensure compliance with quality standards *Required Qualifications* * High School Diploma or GED * 6 months to 1 year of related experience * Ability to utilize DRH Warranty applications on a smart phone, tablet, or laptop * Proficiency with MS Office and email * Ability to lift and/or move up to 15 pounds *Preferred Qualifications* * Previous customer service experience * Excel in effective and positive communications * Work effectively in high pressure situations * Ability to provide a systematic approach in carrying out assignments Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including: * Medical, Dental and Vision * 401(K) * Employee Stock Purchase Plan * Flex Spending Accounts * Life & Disability Insurance * Vacation, Sick, Personal Time and Company Holidays * Multiple Voluntary and Company provided Benefits *D.R. Horton, Inc., the largest homebuilder in the U.S.,*was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high-quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website atwww.drhorton.comfor more information.*/**/* */*Build YOUR future with D.R. Horton, America’s Builder.** */**/*#WeBuildPeopleToo*/**/**/* **Job:** **Warranty* **Organization:** **Home Builder* **Title:** *Warranty Coordinator - Pittsburgh area* **Location:** *Pennsylvania-Pittsburgh* **Requisition ID:** *2505170* **Other Locations:** *Pennsylvania-Moon Township, Pennsylvania-Peters Township, Pennsylvania-Wexford, Pennsylvania-Valencia, Pennsylvania-Sewickley, Pennsylvania-Mars, Pennsylvania-Coraopolis, Pennsylvania-Canonsburg*