Dealership:L0384 Ramsey Subaru of Des Moines RAMSEY SUBARU Lithia is about…. Earning customers for life – Taking personal ownership – Improving constantly – Having fun! If you are an administrative professional who shares these goals, we want to talk to you! Responsibilities: + Prepare warranty repair orders with accuracy, legibility and compliance to the manufacturer's warranty policies andprocedures as outlined in appropriate manufacturers Warranty Policy and Procedure Manuals. + Determine and enter the applicable labor operation codes, failure codes, and/or other required administrative data on therepair orders. + Book the appropriate technicians for the hours earned on the operations performed. Up-flag and back-flag as appropriate,informing the technician and department management of adjustments as they occur. + Check each repair order against the vehicles’ service history to avoid processing duplicate claims or submitting claims forshop comebacks. + Review and process all returned/rejected/adjusted warranty claims, track each claim until its final resolution. + Contact the appropriate warranty claims representative regarding any claims requiring additional authorization or forclaims requiring special assistance. + Monitor the use of special warranty programs for diagnosis time, straight time repairs, etc. for abuse by the service salesand /or technical staff. ​ Qualifications: + Communication skills – communicate effectively with others + Typing – ability to type efficiently to enter accurate information into tracking system + Mathematics – ability to solve basic math calculations. + Basic computer skills