Responsibilities

Position Summary:  

The ‘Warehouse Supervisor’ role oversees warehouse operations of a dedicated McDonald's distributorship with responsibility for planning/scheduling of manpower and equipment of the hourly workforce while nurturing an environment that maximizes employee safety, involvement and morale. Further, this position will administer and monitor daily dispatch while maintaining a master delivery schedule and providing interpretation of the Collective Bargaining Agreement.

Within the scope of his/her responsibility, the warehouse supervisor ensures safety is a number one priority through effective daily communications and action plan execution with employees while advocating injury/collision risk management and incident avoidance. The incumbent will further ensure optimized equipment utilization while driving overall cost reductions without impacting store delivery targets/service.

This position provides strong technical support as well as direction, guidance & leadership to the Warehouse Department at an assigned distribution centre.

Position Responsibilities may include, but not limited to:

Plan and execute daily manpower Requirements for current day and week, keeping overtime to a minimumConduct daily shift meetings, communicating appropriate safety and operational messages, taking suggestions and answering questionsAssign daily work duties to warehouse workers ensuring safety, service and productivity and reliability Requirements are metManage work flows efficiently, meeting the Requirements of our Collective Bargaining AgreementMaintain Syntellic, Paragon and Xatanet programs (knowledge of these software packages an asset)Maintain associated employee bidsMaintain statistical information on employees, productivity, reliability, equipment, service etc.Maintain and audit weekly payroll entries for warehouse workersProvide training, support and direction to employees to ensure understanding of and adherence to standard operating procedures (SOP’s)Oversee quality control for in-house and en-route productConduct near miss, injury and collision investigations, completing corrective actions promptly and communicating resolutions broadlyCommunicate across Warehouse, Transportation and Customer Service departments regarding possible issues impacting our customer or one-anotherReview service providers’ performance to ensure service and quality Requirements are met and cost controls are met

Leadership

Perform supervisory functions which include follow up with drivers and/or warehouse workers while holding employees accountable through recognition & disciplineDemonstrate leadership through effective teamwork and demonstrating a positive attitudeDevelop and maintain effective working relationships across the companyParticipate in training, inspection, investigation and continuous improvement programs

Administration

Collect and record statistical information for reporting purposes

Facility & Equipment

Ensure compliance with industry, company and sanitation standards, including making sure physical plant and transportation equipment is free from hazards and meets legislated Requirements
Ensure the operations follow all Safe Food for Canadians Regulations (SFCR), Global Food Safety Initiative (GFSI) and Good Warehouse Practices (GWP)/Good Drivers Practices (GDP) for transport rules and regulations Other projects or duties as assigned
Qualifications

Required Skills and Experience: 

Bachelor’s degree (or equivalent) in business, engineering, logistics or related fieldIdeally shall have three to five years’ experience in high-volume, food service, unionized distribution, or logisticsOne to three years of progressively responsible supervisory experienceStrong computer software (i.e., MS Office) skills requiredExperience with Routing and Onboard Software, a strong assetLeadership  requiredIntegrative thinker and excellent problem-solving skillsStrong work ethic, ability to multi-task in a high pressure Attention to detail, organization skillsHigh initiative, self-motivationStrong, interactive team playerExcellent time management skills, ability to manage multiple prioritiesAbility to produce accurate and timely reportsExcellent communication and presentation skills (verbal and written)This position must pass a post-offer background check

Physical Demands and Work Environment:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions.  Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.