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Job Description:
We are seeking a compassionate, reliable, and proactive Warden to join our team at a Ministry of Defence Personnel Recovery Centre, Chavasse V C House, Berechurch Road, Colchester, CO2 9RQ. This vital role provides overnight (silent hours) staff cover to ensure the safety, wellbeing, and security of residents – primarily Wounded, Injured, and Sick (WIS) military personnel.
As the first point of contact for residents during silent hours, you will offer practical support, respond to incidents, and liaise with relevant civilian or military services when required. Your presence will help maintain a safe, respectful, and supportive environment for all.
What you’ll do:
Greet staff and visitors and ensure they adhere to the required security identification and protocols for the site/areaMonitoring of CCTV, Access Control and other protective systemsAct as a first line response to activations & incidents or fault reportingLog calls, relay messages and provide guidance and advice to visitors, clients, contractors and staff Deliver and maintain customer service at all times, ensuring client satisfactionMaintain a high standard of a well kept reception/entry area to ensure visitors journey starts with a positive impression.What you bring:
Ability to work independently and as part of a team.
Confident in taking initiative and responding to a range of situations.
Strong interpersonal and communication skills.
SIA Licence (Security Industry Authority).
A commitment to equality, diversity, and resident wellbeing.
Desirable
Previous experience in a military or recovery environment.
A desire to support and positively impact the lives of wounded, injured, and sick service personnel.
What we offer:
Workingwith Sodexo is more than a job; it’s a chance to be part of somethinggreater. You’ll belong in a company and team that values youfor you; you’ll act with purpose and have an impact through your everydayactions; and you’ll be able to thrive in your own way. In addition, we offer:
Mental health & wellbeing supportEmployee Assistance Programme for personal, legal, and financial advice24/7 virtual GP & lifestyle rewardsDiscounts for you & familyFinancial tools & retirement planCycle to Work & Paid volunteering dayReady tobe part of something greater? Apply today!