About Hyatt Hotels London Stratford
Hyatt Regency London Stratford and Hyatt House London Stratford are located in the vibrant Stratford area of East London within Westfield Stratford City, one of Europe’s largest urban shopping and entertainment destinations.
Together, the hotels offer 350 contemporary guestrooms and suites along with 14 versatile meeting and event spaces. The property welcomes a diverse mix of business and leisure travellers and is within walking distance of Queen Elizabeth Olympic Park and the London Stadium.
Dining experiences include Elondi Restaurant Bar, offering modern British dishes influenced by the vibrant spirit of East London and made with locally sourced ingredients. Colleagues work in a dynamic and fast paced environment supporting both short stay and extended stay guest experiences in one of London’s most vibrant and fast evolving neighbourhoods.
Duties and responsibilities related to the Waiter/ess role
Deliver exceptional service, creating memorable dining experiences through prompt, professional, and attentive care.
Provide a warm and genuine welcome to all guests, ensuring they feel comfortable and valued throughout their visit.
Maintain strong knowledge of all menu items, including daily specials and promotions, to provide accurate recommendations and guidance.
Follow departmental standard operating procedures to consistently uphold high service standards.
Work collaboratively with colleagues to support smooth operations and efficient service delivery.
About You
Previous experience in a similar role within the premium hospitality segment is preferred. You have excellent communication and interpersonal skills, with a natural ability to anticipate guest needs and go above and beyond to create memorable experiences.
Just some of the benefits you will enjoy as a Waiter/ess
12 complimentary nights a year across Hyatt Hotels worldwide
Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start
Free meals on duty
50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
Uniform provided and laundered complimentary
Headspace membership and access to our Employee Assistance Programme
Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next steps:Apply today for thisWaiter/essrole and start your journey with Hyatt Hotels London Stratford
About Hyatt Hotels London Stratford
Hyatt Regency London Stratford and Hyatt House London Stratford are located in the vibrant Stratford area of East London within Westfield Stratford City, one of Europe’s largest urban shopping and entertainment destinations.
Together, the hotels offer 350 contemporary guestrooms and suites along with 14 versatile meeting and event spaces. The property welcomes a diverse mix of business and leisure travellers and is within walking distance of Queen Elizabeth Olympic Park and the London Stadium.
Dining experiences include Elondi Restaurant Bar, offering modern British dishes influenced by the vibrant spirit of East London and made with locally sourced ingredients. Colleagues work in a dynamic and fast paced environment supporting both short stay and extended stay guest experiences in one of London’s most vibrant and fast evolving neighbourhoods.
Duties and responsibilities related to the Waiter/ess role
Deliver exceptional service, creating memorable dining experiences through prompt, professional, and attentive care.
Provide a warm and genuine welcome to all guests, ensuring they feel comfortable and valued throughout their visit.
Maintain strong knowledge of all menu items, including daily specials and promotions, to provide accurate recommendations and guidance.
Follow departmental standard operating procedures to consistently uphold high service standards.
Work collaboratively with colleagues to support smooth operations and efficient service delivery.
About You
Previous experience in a similar role within the premium hospitality segment is preferred. You have excellent communication and interpersonal skills, with a natural ability to anticipate guest needs and go above and beyond to create memorable experiences.
Just some of the benefits you will enjoy as a Waiter/ess
12 complimentary nights a year across Hyatt Hotels worldwide
Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start
Free meals on duty
50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
Uniform provided and laundered complimentary
Headspace membership and access to our Employee Assistance Programme
Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next steps:Apply today for thisWaiter/essrole and start your journey with Hyatt Hotels London Stratford