Full Time Job Location
Salalah, Oman Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
Catering, Food Services & Restaurants Company Industry
Travel, Hotel & Tourism Summary
The waiter/waitress is responsible to serve food and beverage to guests in the assigned place of work, provide a courteous, professional, efficient, and flexible service in order to maximize guest satisfaction.
General duties: Provide the perfect service experience for every guest. Ensure that guest feels important and welcome in the restaurant. Greet the guest by name if known and ask for seating preference outdoor or indoor. Escort the guest to the table while maintaining social distance. Explain the food and beverage menu. Inform about items not available from the menu and the special of the day. If there is any special requirement, contact the chef or your supervisor. Ensure hot food is hot and cold food is cold. Serve the guest in an accommodating manner. Drinks should be served before food. Maintain table cleaning and side stations as well.• Maintain table cleaning, re-setup the tables, clearance trays should be returned immediately.
• Always follow the hygiene standard and policy. Check the side station according to the checklist. Everything should be properly available in the side station. All team members (male/female) must be able to carry trays for food and beverage, clearance as well. Mise en place (polish CCG, fold napkins, and arrange everything properly) should be ready for the next operation before you finish duty. Everything should be neat and clean before you leave. Drop the soiled linen to laundry after each and every meal period. Special tasks: Maintain the par stock of linen. Monthly inventory should be maintained properly. Maintain the discard sheet properly. During winter season, arrange blankets for the guest and maintain inventory. If any new linen items are needed for special occasions, please coordinate with laundry. General responsibility: Communicate in a friendly, tactful, and professional manner with guests and your colleagues. Be able to provide information regarding the hotel facilities and services. Attend all the training which is organized by the HR department or your department related. Be informed and keep your supervisor informed of all matters that may affect your work, the hotel's service, or reputation. Always present a clean and tidy appearance in accordance with the hotel grooming standards. Be flexible and open to change in your job responsibilities, work area, and roster to meet business needs. Care about your environment and make sure it is tidy and well maintained, including linen and CCG. Be reliable and ensure you are at work on time. Carry out all professionally reasonable instructions given by your supervisor. Report all incidents, accidents, and guest complaints in briefings. Actively record and share any guest preferences, likes, and dislikes. Qualifications Ideally with a relevant degree or diploma in hospitality or tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communication, and interpersonal skills are a must. About the Company
Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.
Apply Now