Our Company BrightSpring Health Services Overview The Vice President of Hospice Learning and Development oversees the design, delivery, and continuous improvement of training programs for hospice sales teams. Ensures that sales liaisons and managers have the skills, knowledge, and tools to drive census growth and maintain regulatory compliance. Responsibilities Key Responsibilities + Strategic Leadership + Develop and execute a comprehensive sales training strategy aligned with organizational goals. + Partner with executive leadership, operations, and compliance to integrate clinical, regulatory, and sales best practices. + Program Development + Create onboarding programs for new sales liaisons and managers. + Build advanced training modules covering territory management, referral development, objection handling, and value-based selling. + Ensure all content reflects current Medicare/Medicaid regulations and hospice industry standards. + Coaching & Field Support + Implement ride-along coaching models for sales managers and liaisons. + Establish competency benchmarks and measurable outcomes for sales performance. + Performance Measurement + Use KPIs (referral conversions, admissions, territory penetration, and relationship mapping) to assess program effectiveness. + Regularly review data to adjust training initiatives. + Collaboration + Work with marketing to ensure consistent messaging. + Liaise with compliance officers to ensure all sales practices meet legal and ethical standards. Core Duties ·Leads team to provide in-field orientation of business development team members, collaborating with the BD leadership team to deliver a seamless integration process for Account Executives. ·Crafts and conducts customized field training programs, fosters best practices and continuous learning among Business Development team. · Generates real-time coaching documentation, offering immediate guidance and actionable feedback. · Works closely with the BD leadership team to synthesize field insights into innovative learning solutions. · Provides BD leadership with coaching feedback to aid in the ongoing development of Account Executives · Implements a dynamic learning model that emphasizes knowledge acquisition, retention, and timely refreshers. · Maintains a current knowledge of industry healthcare trends, regulatory updates, and advancements in hospice care, adapting training content accordingly. · Measures the effectiveness of the training and coaching provided and implements a robust analytics framework including performance metrics, engagement scores, and market growth analysis. · Provides regular, data-driven updates to leadership, highlighting training progress and Liaison performance metrics. · Completes administrative tasks and expense reports in a timely manner. Success Metrics + Increased referral-to-admission conversion rates. + Reduced time-to-productivity for new hires. + Consistent quota attainment across markets. + Positive feedback scores from trainees and referral partners. Qualifications · Bachelor’s Degree preferred; High School Diploma required. · 5-10 years of experience in related healthcare position. · Experience in designing, developing and delivering effective sales training programs, both in person and virtually, is essential. · Team lead or management experience preferred. · Hospice and or Home Health Background · Consistently demonstrates initiative and skills in planning and organizing work. · Uses own knowledge and experience base and other resources as necessary to make logical decisions and solve problems. · Excellent verbal and written communication skills are crucial for delivering engaging presentation, training materials, and providing constructive feedback. · Experience in designing, developing and delivering effective sales training programs, both in-person and virtually, is essential. · A strong understanding of sales processes, techniques, and best practices is necessary to effectively train and guide sales professionals. · Proficient in MS Office Suite (MS Word, TEAMs, Excel, Outlook, PowerPoint) · Ability to prioritize workload and ensures that all projects are completed by deadlines. About our Line of Business BrightSpring Health Services provides complementary home- and community-based pharmacy and provider health solutions for complex populations in need of specialized and/or chronic care. Through the Company’s service lines, including pharmacy, home health care and primary care, and rehabilitation and behavioral health, we provide comprehensive and more integrated care and clinical solutions in all 50 states to over 450,000 customers, clients and patients daily. BrightSpring has consistently demonstrated strong and often industry-leading quality metrics across its services lines while improving the quality of life and health for high-need individuals and reducing overall costs to the healthcare system. For more information, please visitwww.brightspringhealth.com. Follow us onFacebook (https://www.facebook.com/brightspringHS) ,LinkedIn (https://www.linkedin.com/company/brightspringhealth) , andX (https://x.com/BrightSpringHS) . ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com . Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information. Job LocationsUS-AR-ARKANSAS CITY | US-FL-JACKSONVILLE | US-PA-HARRISBURG | US-FL-TAMPA ID 2026-182255 Line of Business BrightSpring Health Services Position Type Full-Time