PharMerica
OverviewPharMerica, a part of Brightspring Health Services, is a long‑term care pharmacy services provider that supplies medications, clinical support, and pharmacy management to healthcare organizations across the United States.
The VP, Senior Living Client Strategy and Partners position is internally focused to evaluating our Sr Living operational footprint to ensure efficiency and quality of our operations. In addition, the VP of Operations Programming will be responsible for the organization and implementation of policies and procedures that are established, including lean best practices across the Sr Living business.
This is a remote opportunity. You may reside anywhere within the Continental USA.
Travel: 25%
Benefits and perks for You!
Medical, Dental, Vision insurance Health Savings & Flexible Spending Accounts (up to $5,000 for childcare) Tuition discounts & reimbursement 401(k) Company Paid Time Off* Shift Differential DailyPayPet InsuranceEmployee wellness and discount programs Annual Incentive BonusResponsibilities Evaluates the pharmacy footprint for opportunities for efficiency and quality improvementsAreas of opportunities such as: Hub/Spoke, Call Center Support (CSC/POD), Customer Service Break out in Pharmacy from Order Entry, Central Fill, Repackaging CenterResponsible for Outsource (IND) and Automation Strategy (Dosis, E1,)Collaborates cross functionally as new service offerings are evaluated to assist in developing the operational workflowMonitors Pharmacy Operations performance to identify pharmacies not performing at optimal levels and then helps assist in a plan to addressAssists with operational IV Framework RolloutIdentifies automation and centralization opportunities to reduce labor and improve marginPartners with Finance team on Inventory Management processesEnsures compliance with local and federal regulations, accreditation standards, and corporate policies to drive effectiveness and consistency in operationsDesigns and implements a team structure to assess and triage process fix/break opportunities within all pharmacies across the nation, with a focus on low-performing pharmaciesAssists leadership in developing processes to effectively monitor day-to-day pharmacy operationsDrives workflows to ensure accurate and timely dispensing of quality pharmacy services is consistently delivered to all customers/residents through effective service leadership and customer skillsOversees Operational System EnhancementsReviews and evaluates each pharmacy’s performance on a continuing basis and establishes proper measures of performanceCounsels leadership on execution of programs and provides direction for modification in work plans or implementation of contingency plans in accordance with prevailing business conditions when necessaryDevelops and communicates specific strategies/objectives to accomplish the goals of more efficient pharmacy operations to Senior Operations leadershipShares information with staff regarding their gains and commitment to achieve goals Communicates rationale behind changes in policies, procedures, and organizational structureFosters “intra-organizational” and “intra-departmental” teamwork through initiating communication as well as working with other organizational areas to accomplish department goalsTravels at least 60% of the time for business purposesOther projects as assigned by CEO or CPO Qualifications Bachelor’s degree and eight years of experience in a position leading Pharmacy operations; Master’s degree in Healthcare of Business Administration preferredRPh licensure is a plusAt least five years of experience managing a P&L including budget development; experience leading multi-site sales and/or operations in Home Health Care or Infusion prefferedAt least five years of experience directly managing people including hiring, developing, motivating, and directing people as they work; experience in leading team efforts within highly matrixed organizationsExperience in diagnosing, isolating, and resolving complex issues as well as recommending and implementing strategies to resolve problemsDemonstrated success with meeting financial goals and objectivesAbility to manage rapid growth and establish training, orientation, and team building areasExperience in budget development, management, and analysisKnowledge of nursing, pharmacy, and medical practices/proceduresKnowledge of local, state, federal, accrediting body, and OSHA rules and regulationsExperience with planning, developing, implementing, and interpreting programs, goals, objectives, policies and proceduresExperience providing customer service to internal and external customers which includes meeting quality standards for services and evaluation of customer satisfactionExperience evaluating information to determine compliance with standards, laws, and regulationsBasic level skill in Office Suite (Word, Excel, PowerPoint) About our Line of Business PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.