At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team. We are seeking an experienced VP of Insurance Product Management to lead the strategic evolution and growth of our product offerings into the insurance industry, with a strong emphasis on delivering omnichannel customer communication experiences. This senior leader will define and execute a comprehensive product strategy that supports our transformation to a scalable, platform-based SaaS model tailored for the insurance industry.Reporting to the Head of Broadridge Customer Communication Product, the VP will collaborate across multiple product capability teams, sales, account management, strategy and other business functions to shape our roadmap, prioritize investments, and create business cases that accelerate innovation while ensuring regulatory compliance and operational efficiency. This role is critical in supporting insurance carriers with communication tools that enhance the policyholder experience across channels including email, mobile, web, print and emerging channels. Key Responsibilities Product Strategy: Lead the definition and execution of a forward-looking product strategy & roadmap for insurance communication products, with a focus on digital-first, omnichannel experience. Develop and maintain a roadmap that supports scalable, compliant, and consistent policyholder communications across the policy, billing, and claims lifecycle. Responsibilities include: Investment prioritization and justification through data-backed business cases End to end planning & execution of multiyear product roadmap Cross-functional execution planning (funding, capacity planning) Balancing client-specific needs with platform scalability Delivering modern user experiences that meet evolving customer expectations Collaborative Leadership & Stakeholder Alignment: Act as a strategic connector between Product, Strategy, Sales, Pricing, Client Relations, and Engineering to ensure that platform and customer needs are continuously reflected in the product roadmap. Voice of the Customer & Iterative Feedback: Serve as the customers advocate by conducting discovery sessions, journey mapping, and structured feedback loops with insurance clients. Use qualitative and quantitative insights to refine products in agile development cycles, ensuring a tight fit between platform functionality and real-world use cases. Market Analysis and Best Practices: Stay ahead of industry trends, regulatory changes, and technology shifts. Analyze competitors and insurtech disruptors to position our offerings as innovative and differentiated. Metrics and Reporting: Define and monitor KPIs tied to product adoption, customer satisfaction, regulatory compliance, digital adoption (e.g., paperless enrollment), and operational efficiency. Present progress, gaps, and recommendations to executive stakeholders. Business Development & Thought Leadership: Play a visible role in sales, client engagement, and industry forums. Provide consultative support to the Sales team during client pitches and RFPs, bringing credibility through deep insurance and communications domain expertise. Articulate the business value of our platform, roadmap, and digital capabilities to prospects and existing customers. Required Skills and Experience + 15+ years of software product management experience, with at least 7+ years in insurance (P&C, life, or health). Experience delivering digital communication solutions in regulated environments is strongly preferred. + Deep understanding of the policyholder communication lifecycle, including policy issuance, billing, endorsements, notices, renewals, and claims communications. + Demonstrated experience leading platform-based product strategies, including building roadmaps, developing business cases, and managing digital-first delivery channels. + Proven success leading large-scale transformation efforts in complex, matrixed environments. + Exceptional ability to partner across functions (e.g., Sales, Client Relations, Compliance, Technology) to influence product direction and execution. + Strong familiarity with omnichannel communication technologies (e.g., CCM/CXM, digital document delivery, e-signature, SMS, push notifications, secure portals). + Excellent communication, leadership, and change management skills. + Experience working in customer-facing roles (sales, pre-sales, client advisory) and applying consultative selling techniques to deepen client relationships. + Passion for customer-centric product development and a strong sense of empathy for the end-user experience. Salary range $190,000.00- $200,000.00. Bonus Eligible. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education. Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings. #LI-NO1 We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective. US applicants: Clickhere (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) to view the EEOC " Know Your Rights " poster. Disability Assistance We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com . Broadridge Financial Solutions, Inc. (NYSE: BR) , is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference (https://www.broadridge.com/about/sustainability/) . Our unique culture is guided by the Service-Profit Chainthe idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications . A certified Great Place to Work, Broadridge is part of the S&P 500 Index, employing over 14,000 associates in 21 countries. LinkedIn (https://www.linkedin.com/company/broadridge-financial-solutions/mycompany/) Facebook Instagram (https://www.instagram.com/accounts/login/?next=/broadridgecareers/) Twitter YouTube (https://www.youtube.com/channel/UCtvrrt99KXBkMsFd7xgpoig) Glassdoor The Muse (https://www.themuse.com/profiles/broadridge) Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive , and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.