**Essential Duties and Responsibilities** + Maintain superior knowledge of all aspects of the jurisdiction requirements in which Raymond James conducts business outside of the US and serve as expert in how country rules are applied to all aspects of Raymond James Private Client Group business. + Maintain knowledge of Raymond James’ businesses and the varying ways that international business is conducted at the firm. + Maintain an understanding of the Raymond James’ process for evaluating international business risk and the countries in which it conducts business, and serve as a key contributor to the international business evalution processes. + Manage relationships with internal partners in order to serve as a key point of contact with respect to questions of interpretation and application of country rules. + Synthesize complex information into user-friendly materials on country-specific issues for country policies and guidelines. Provide Subject Matter expertise for the development of education and communications initiatives. Identify training requirements, organize education and certification initiatives, and liaise with the training team to develop and deliver training modules. + Maintain strong relationships with all levels of business to provide day-to-day guidance on complex cross-border issues related to in-scope jurisdictions. + Continuously maintain expertise in Raymond James products and services offerings, the impact of country-specific requirements on clients and advisors, to assess cross-border country risks and offer pragmatic solutions. + Maintain program to identify, track, and manage international regulatory change, and support implementation and remediation as necessary. **Knowledge, Skills, and Abilities** **Knowledge of** + Extensive knowledge of all aspects of financial services business, including familiarity with a broad range of products and services, preferably with expertise on servicing international clients. + Ability to balance supporting compliance in regulated environment with service-focused mindset. + Superior analytical skills and the ability to solve complex problems, analyze large amounts of information, and identify, assess and execute on effective guidance. + Superior communication and reasoning skills, both written and verbal, to effectively communicate with senior leadership, peers, and staff in a diverse and complex organization. + Strong drive to implement solutions, working with several parties throughout Raymond James. **Skill in** + Addressing complex and overlapping regulations in an understandable manner to various levels of the organization. + Understanding of regulatory and operational risk and approaches to mitigate. + Understanding and analyzing complex data sets and ability to interpret applicable meaning from same. + Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, presentations, and databases. + Critical thinking and decision-making, involving the interpretation of regulatory rules and compliance policies. + Detail orientation to ensure the regulatory liability is limited, without impairing workflow. + Utilizing business-appropriate phone manners. **Ability to** + Plan and schedule work to meet organizational and regulatory requirements + Manage, coach and mentor others. + Partner with other functional areas to accomplish objectives. + Facilitate meetings, ensuring that all viewpoints, ideas, and problems are addressed. + Attend to detail while maintaining a big picture orientation. + Balance conflicting resource and priority demands. + Gather information, identify linkages and trends, and apply findings to assignments. + Handle stressful situations and provide a high level of customer service in a calm and professional manner. + Work under pressure on multiple tasks concurrently and meet deadlines in a fast-paced work environment with frequent interruptions and changing priorities. + Use appropriate interpersonal styles and communicate effectively, both orally and writing, with all organizational levels. + Establish and maintain effective working relationships at all levels of the organization. + Maintain confidentiality. + Stay current in area of responsibility by proactively reviewing internal and external materials