At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Global Risk and Compliance (GRC) organization is responsible for identifying and managing risks across all processes at Amex Bank of Canada (ABC). This is an oversight and governance group representing the 2nd Line of Defense.

The VP, Chief Risk Officer for Amex Bank of Canada and Head of Risk Management LATAM will report to the VP Enterprise Risk Management with a bank reporting line to the CEO of ABC. The ABC CRO also has a reporting line for functional purposes to the Risk Review Committee (“RRC”) of the Board of ABC. The CRO has overall responsibility for the oversight of the Bank’s Risks contained within the Bank’s Risk Universe including Credit Risk, Operational Risk, Asset and Liability Management (“ALM”) Risks and Liquidity & Funding Risks, acting within the authority delegated by the CEO, and in compliance with applicable laws and regulations (OSFI guidelines, FCAC expectations and the Bank Act).

Key Responsibilities:

Establish and maintain the Bank’s Risk Governance Framework for the Bank, to independently identify, measure, monitor and report on risks on an enterprise-wide and disaggregated level, ensuring alignment with global standards and local regulatory requirements.Promote a strong risk culture that emphasizes integrity, transparency, and proactive risk management across all levels of the organization.Develop and oversee the Bank’s Risk Appetite Framework, including risk tolerances, escalation thresholds, and metrics for all major risk stripes, in accordance with regulatory expectations.Develop risk tolerance limits for Senior Management review (as defined by the Bank’s Board of Directors (“Board”)), and review and ensure adherence to the established risk escalation guidelines.Monitor and report on the Bank’s risk profile relative to the risk appetite, initiating appropriate actions to ensure adherence to the approved risk appetite.Establish objective processes and controls to validate the accuracy of risk information and analysis provided by business lines for reporting to senior management and the Board.Review and approve risk assessments for new products and strategic initiatives, ensuring alignment with the risk appetite and regulatory standards.Lead the bank’s enterprise-wide stress testing activities and ensure the comprehensiveness and robustness of the Bank’s Stress Testing program.Provide oversight of internal control frameworks, including outsourcing risk, and ensure effective governance through participation in key committees.Review reports from management regarding compliance with the applicable consumer provisions of the Bank Act, the Financial Consumer Protection Framework (including but not limited to enhanced disclosures, complaints handling and sales practices), and relevant Codes of Conduct and Public Commitments.Represent the organization in regulatory engagements on risk-related matters, ensuring transparency and responsiveness.Collaborate with global and regional CROs and risk stripe leads, supporting consistency of standards and practices across international entities.Develop, mentor, and retain high-performing risk professionals, embedding a collaborative and forward-looking risk mindset across the enterprise.

 

Minimum Qualifications:

Experience and Background:

15+ years of senior leadership experience in enterprise risk management, preferably within regulated financial institutions.

Advanced degree in business, economics, engineering, statistics, or a related quantitative field; professional certifications such as FRM, CFA, are valued.

Strong business acumen with a risk-reward control mindset and the ability to balance commercial objectives with sound risk management.

Deep regulatory expertise, with local regulatory requirements such as the Canada Bank Act as well as OSFI/FCAC guidelines, and experience engaging with regulators, e.g. OSFI

Proven track record of board of directors and regulatory engagement, including presenting risk governance matters to independent board directors and to regulators and supporting supervisory exams.

 

Leadership Skills:

Integrity and courage: Demonstrates a strong ethical compass, willing to challenge decisions constructively and uphold high standards.

Inspirational leadership: Proven ability to build, coach, and energize high-performing teams with a passion for the business and a commitment to excellence.

Influence and relationship management: Builds productive relationships across teams and seniority levels, driving alignment and collaboration.

Proactive problem-solving: Identifies issues early, escalates key findings, and advises on corrective actions to mitigate risk.

Strategic communication: Translates complex risk insights into clear, actionable messages for senior leaders, board of directors, regulators, and stakeholders.

Change leadership: Drives transformation and embeds a proactive risk culture across the organization.

Enterprise thinking: Operates with a broad view of the business, connecting risk strategy to organizational goals and values.

Commitment to continuous learning: Stays current on emerging risks, regulatory changes, and industry best practices.

Ability to manage multiple priorities under pressure, demonstrating resilience and sound judgment in dynamic environments.

Global Risk perspective, with experience managing risk across jurisdictions and understanding systemic and geopolitical risks.

Employment eligibility to work with American Express is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”).   If you have a disability and need accommodation, please speak with the Recruiter for more information.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.