As a Program Manager I, you will be the subject matter expert to incorporate customer demand, running capacity analysis, running simulation peak scenarios, and synchronizing our supply and demand over the 1 to 12 week horizon projections in order to meet our customer's needs. You will lead middle mile volume planning forecast, developing scalable solutions for network optimization and working closely with cross-functional teams to execute strategies. Your role involves analyzing datasets to identify opportunities for efficiency improvements, creating contingency plans for off-peak and peak seasons, and maintaining strong relationships with key stakeholders across the network. You'll be responsible for developing comprehensive capacity models, monitoring performance metrics, and providing data-driven recommendations to leadership.

Key job responsibilities
-Lead the weekly and short-term forecast, capacity planning, and peak season strategy for the Amazon Logistics MX network, ensuring alignment with business objectives.
-Partner with Operations teams to design and implement optimal network plans and solutions.
-Critically analyze and validate weekly forecasts and capacity plans, ensuring accuracy of assumptions, inputs, and methodologies while identifying areas for improvement.
-Develop and execute short-term strategic initiatives to enhance customer experience by collaborating with key stakeholders, driving improvements in weekly performance metrics, and achieving established quality and efficiency targets.
-Establish feedback loops with operations teams to continuously refine forecast accuracy, incorporating real-time insights and historical performance data.
-Monitor and report on key performance indicators, providing data-driven recommendations to address gaps and optimize network.

A day in the life
-Actively participate in daily and weekly business reviews, analyzing and responding to callouts in key network metrics while providing insights.
-Collaborate closely with S&OP and Operations teams through regular engagement sessions to gather critical inputs, validate assumptions, and implement weekly improvements to the plan.
-Demonstrate strong problem-solving abilities by proactively identifying and addressing network challenges, developing quick solutions for execution issues.
-Maintain high levels of operational readiness to respond to network disruptions and unexpected challenges, ensuring business continuity and service level maintenance.

About the team
The Volume Planning team is responsible for forecasting and planning inbound and outbound transportation flows across the entire network, striving to achieve optimal forecast accuracy through continuous data analysis. The team coordinates with S&OP (Sales & Operations Planning), third-party logistics providers (3PLs), and other internal stakeholders to optimize transportation movement between facilities while identifying opportunities for network efficiency improvements and cost optimization.

Inclusive team culture
At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
 
Work Life Balance
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
 
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.