Embrace the challenge of steering complex tech projects, fostering growth and technical excellence in a dynamic environment. We are looking for a leader who is passionate about using data to accelerate product development, drive business growth, and improve the Chase customer experience. 

 

As a Data Owner on the Voice Data Team, you will play a key role in enabling the business to drive faster innovation through the use of its data, while ensuring that data is of good quality and well-protected. You’ll be accountable for all data in the voice product that is created, provisioned, or consumed to support business objectives, advanced analytics, business operations, and reporting. As a member of the product team, you’ll collaborate with the Product Owner, Design, and Technology Leads to ensure that the product delivers data in a manner consistent with the quality and safety requirements of the business.

Job Responsibilities

Create plans for the development and delivery of product data to support strategic business objectives, business operations, advanced analytics, and metrics and reporting. Work with key partners to drive an understanding of the data and its use within the business.  Provide subject matter expertise with respect to the content and use of data in the product and associated business area.Identify the scope of critical data within their product, ensuring that the prioritized data is well-documented as to its meaning and purpose, and classified accordingly with metadata to enable its understanding and controlSupport the aligned Data & Analytics lead for their product by identifying data required to be integrated into analytics platforms to support analytics projects.Document requirements for the accuracy, completeness, and timeliness of data within the product, and coordinate resources to deliver data quality requirementsInfluence resources to resolve identified data issues in a timely manner Develop processes and procedures to identify, monitor, and mitigate data risks for data in the product, including risks related to data protection, data retention and destruction, data storage, data use, and data qualityManage the execution of tasks to comply with Firmwide policies, standards, and procedures related to the integrity and protection of data in the productDevelop relationships with product data delivery partners and data consumers, including leaders in the Business, Technology, Analytics, Operations, Risk and Control functionsManage the execution of a set of milestones.  Understand and mitigate risks, bottlenecks, and inefficiencies in the product development lifecycle with respect to data.Track and manage workstreams and associated KPIs to ensure deliveries are successful

 

Required Qualifications, Capabilities, And Skills

6+ years of industry experience in a data-related field. 

Experience managing delivery across multiple workstreams with varying timelines

Technical knowledge of data management and governance, big data platforms, or data architecture 

Ability to manage delivery timelines, and ensure our product and organization is on track to meet our goals

Proficiency with SQL

Subject matter expertise in business or product data or processes

Ability to deliver outcomes via internal partnerships 

Strong interpersonal and communication skills including the ability to articulate complex technical concepts to non-technical senior audiences

Structured thinker with good business acumen  

Understanding of Agile technological development methodology.

Bachelor’s degree in an applicable field

Preferred Qualifications, Capabilities, And Skills

Strong understanding of data governance principles

Advanced degree