Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role Purpose

To design and/or operate BSS services (mediation,..etc) and solutions through liaising with different business domains to capture business requirements and customer’s needs, the role include leading and managing virtual technology teams during the design and implementation of the new services and solutions, leading solution assurance with other technology domains throughout delivery phase and provide support for technology operations teams after new services and solutions are transitioned to operations.
KPIs improvement & leading investigations to identify the RC behind degraded KPIs will be a crucial part of this role 

Key accountabilities and decision ownership

•    To lead the technical assessment and design of BSS solutions in a consistent way with the department Product Catalogue, strategy and architecture
•    Capturing customer/business requirements and analysing those requirements from a technical feasibility point of view
•    Leading and managing virtual technology teams, managing different stakeholders from business, technology, operators during solution design and implementation phases.
•    Act as the main technical representative of the project team and competence area to all stakeholders, including the customer and Technology management. 

Core competencies, knowledge and experience

•    More than 7 years of experience in BSS  systems in a Telecom company (with focus on Mediation).
•    Experience in mobile network call flow.
•    Track record of operating and configuring BSS (e.g. Mediation system) in a telecoms environment.
•    Ability to develop and operate workable product solutions to address the strategic imperatives of the business.
•    Ability to Creating HLD and LLD documentation

Must have technical / professional qualifications

•    Bachelor degree in electronic/telecommunications engineering.
•    Deep understanding of protocols, call flow and products in BSS systems.
•    Design Experienced in one or more of the following: Ericsson Multimediation, Nokia mediation, etc, 
•    Strong understanding of project management skills (methodologies and tools) proven by a successful track record of project delivery.