Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering
Key Responsibilities:
Lead and mentor a team of VMware engineers within the POD structure
Responsible for people and performance management of the team
Design, deploy, and manage VMware vSphere, VRO, vRLI, and related technologies
Oversee day-to-day operations, troubleshooting, and performance tuning of the virtual environment Collaborate with cross-functional teams to deliver infrastructure solutions for business needs
Drive automation initiatives using tools such as PowerCLI, Ansible, or vRealize Suite
Develop and maintain technical documentation, standards, and best practices
Participate in capacity planning, disaster recovery, and business continuity activities
Stay updated with the latest VMware technologies and industry trends
Engage key stakeholders to ensure product success and value; communicate issues, progress, and resolutions for critical incidents; liaise between operations and engineering teams
Continuously monitor compliance and mitigate risks using tools like vRealize Operations; ensure adherence to regulatory standards and internal policies
Manage and improve product offerings throughout their lifecycle using Agile methodologies; assess resource needs for critical services
Share regular product updates with stakeholders; ensure products are updated and compliant with supported versions; communicate CVEs promptly
Provide technical direction and leadership, ensuring best practices in VMware products, distributed systems, servers, and storage
Handle crisis situations efficiently, representing the team in major incident calls and providing technical expertise
Implement robust monitoring and alerting systems to proactively manage platform health • Ensure system availability and performance, meeting defined SLAs and SLOs • Plan for future capacity needs and optimize system performance through tuning and scaling.