Job Description

As a Visual Merchandiser, you play a pivotal role in shaping an exceptional in-store customer journey. With a keen eye for aesthetics and a strong commercial mindset, you bring the brand’s vision to life—elevating the collection in a way that is both inspiring and aligned with business goals. Your work not only enhances the visual appeal of the store but also drives customer engagement and sales performance.

Key Responsibilities:

Delivering an excellent customer experience through expert styling advice, deep product knowledge, and a visually compelling store environmentInterpreting sales data and customer insights to inform and execute the store’s visual directionDesigning and installing impactful window displays that reflect seasonal trends and brand identityStyling mannequins and creating outfit combinations that inspire and influence customer purchasing decisionsMerchandising the shop floor in alignment with company guidelines to ensure a cohesive and commercial presentationSupporting the sales team in daily store operations and contributing to a seamless customer experienceSetting and maintaining high visual merchandising standards, while training and mentoring team members to uphold consistencyActing as a brand ambassador, ensuring every visual element contributes to a memorable and engaging customer journey

QualificationsCustomer-Centric Mindset: Understanding of how to elevate in-store experiences through impactful visual storytelling and exceptional customer service.Visual Merchandising Standards: Skilled in executing brand visual guidelines, including window displays, mannequin styling, and in-store presentation to enhance commercial impact.Fashion Knowledge: Strong understanding of current fashion trends, silhouettes, and seasonal styling, with a passion for translating them into compelling visual displays.Commercial Awareness: Some experience in using KPIs, sales data, and customer feedback to inform visual merchandising decisions and drive store performance.Communication You have a genuine interest in people, communicate clearly, and actively listen to understand their perspectives and needs.Adaptability & Flexibility: Adaptable and responsive to changing priorities and customer requests.Eager to learn: Open to continuous learning and actively seeks opportunities for personal and professional growth.Comfortable working varied hours, including evenings, weekends, and holidays.Good Polish and English language skills

Additional InformationThis is a full-time position with a contract of 40 hours a week.Apply by sending in your CV in English as soon as possible, but no later than the 18.01.2026.

Benefits:

We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here. 

In addition to this, Poland-based colleagues also receive:  

PLN 3,600 per season to be used for employee uniforms  MultiSport and MultiLife programs  H&M Incentive Program  UNUM life insurance  Allianz Private medical insurance  Referral program  Jubilee leave  Unlimited career and development opportunities  

Inclusion & Diversity  

At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.

Company description

ARKET offers essential collections for women, men, children and the home, along with a seasonal vegetarian café and coffee shop. Inspired by simplicity, nature, and the aesthetics of slow living, the assortments features garments, objects, and food carefully made and artfully curated for a more beautiful everyday life.