Trust, engagement, competence, respect and passion – these are the values under which North Shore Health operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Health is the Right Choice for you.
The VP of People Success is an enterprise people leader responsible for translating organizational strategy into scalable, high-impact people practices. Reporting to the Chief Strategy Officer, this role provides executive oversight of People Success Partners, People Success Specialists, People Success Coordinators, the Benefits & Compensation teams as well as overall HR oversight of our Support Center
Strategic People Leadership
• Partner with the Chief Strategy Officer, executive team and the VP of People & Culture, to align people strategy with enterprise objectives
• Advise senior leaders on workforce planning, organizational design, performance management, and talent optimization.
• Translate long-term strategy into scalable people programs and measurable outcomes.
• Provide executive-level guidance on complex employee relations and organizational risk matters.
Business Partner & Advisory Oversight
• Lead the People Success Partner function to ensure consistent, strategic HR advisory support across enterprise.
• Establish standards for performance management, corrective action, and employee engagement practices.
• Ensure consistent interpretation and application of company policies and employment laws.
HR Operations & Service Delivery Excellence
• Oversee end-to-end HR service delivery, ensuring efficient processes, high-quality support, and operational scalability.
• Implement governance structures, case management protocols, and service-level expectations.
• Leverage data and analytics to identify trends, risks, and opportunities for improvement.
Total Rewards Strategy
• Lead enterprise compensation and benefits philosophy and design.
• Oversee market benchmarking, salary architecture, merit cycles, and incentive strategies.
• Oversee benefits strategy, vendor management, renewals, and cost-containment initiatives.
• Ensure competitive positioning while balancing fiscal responsibility and talent attraction/retention objectives.
Compliance & Risk Management
• Ensure compliance with all federal, state, and local employment regulations.
• Provide executive oversight of employee relations strategy and investigation governance.
• Partner with legal counsel as appropriate to mitigate risk exposure.
Leadership & Team Development
• Build, mentor, and develop a high-performing People leadership team.
• Foster a culture of accountability, operational excellence, and continuous improvement.
• Establish succession planning and leadership development frameworks within the People
• Advise senior leaders on workforce planning, organizational design, performance management, and talent optimization.
• Translate long-term strategy into scalable people programs and measurable outcomes.
• Provide executive-level guidance on complex employee relations and organizational risk matters.
Safety – When in our Centers:
• Knows and follows North Shore HealthCare rules
• Follows North Shore HealthCare dress and hygiene policies
• Follows North Shore HealthCare smoking policies
• Uses required protective equipment (as needed during center visits)
• Follows infection control standards, policies and procedures
Resident Rights
• Knows Resident Rights
• Helps the residents/patients exercise and/or protect their rights
• Maintains confidentiality of resident/patient and employee information
HIPAA
• Follows and adheres to North Shore HealthCare’s policies and procedures implementing HIPAA requirements for the privacy and security of protected health information
• Uses and/or discloses only minimum amount of Protected Health Information necessary to complete assigned tasks
• Reports all suspected violation of company’s HIPAA policies or procedures to North Shore Health Vice President of Human Resources
Work Environment/Physical Requirements
The responsibilities of this position may involve significant travel and physical activities including standing, occasional lifting (up to 20 pounds unassisted), bending, stooping, pushing, pulling and twisting. Occasional travel to our Centers will be required.
Required Education and Experience
• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
• 12+ years of progressive HR leadership experience, including oversight of Business Partner and Total Rewards functions.
• Demonstrated executive leadership experience with enterprise-wide impact.
• Strong expertise in employment law, compensation strategy, organizational design, and HR operations.
• Proven ability to influence executive stakeholders and drive strategic change.
Required Competencies
• Enterprise Strategic Thinking
• Executive Influence & Presence
• Organizational Effectiveness
• Financial & Business Acumen
• Change Leadership
• Data-Driven Decision Making
Additional Requirements:
This role will be based full-time at our Support Center in downtown Milwaukee.
Please note this job description is not designed to cover or contain a comprehensive listing of activities,
duties or responsibilities that are required of the employee for this job. Duties, responsibilities and
activities may change at any time with or without notice.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.