C.H. Robinson, a global Fortune 250 Third Party Logistics company, is seeking a Vice President, North America Surface Transportation (NAST) Commercial Region. Reporting to the Vice President of Customer Success, this role is critical in delivering commercial performance for a multi-billion dollar division. As the VP, you will be responsible for driving customer growth, volume and market share expansion, as well as operational excellence across a defined geographic region. This includes full accountability for a regional portfolio and direct leadership of cross-functional teams spanning commercial operations, revenue management, regional execution, and vertical strategy.
You will be accountable for achieving regional goals tied to customer growth, retention, and financial performance, in support of NAST’s broader commercial strategy. Critical to your success will be establishing a close partnership with other regional vice presidents and shared service partners (e.g., product, finance, and technology) to ensure alignment, consistency, and scalability of priorities across the NAST division.
At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. This is a fulltime onsite role fostering creativity and producing impactful results through face-to-face interactions.
DUTIES AND RESPONSIBILITIES:
The duties and responsibilities of this position consists of, but are not limited to, the following:
Strategic Leadership & Execution
Develop and implement regional strategies aligned with enterprise objectives
Lead NAST regional strategy in collaboration with commercial, product, and capacity teams
Optimize performance across transactional and contractual business models using data-driven insights
Oversee vertical performance to drive profitability, customer retention, and market differentiation
Partner with VP peers and shared services to scale best practices and ensure consistency
Operational & Commercial Excellence
Oversee pricing and margin strategies to drive profitability
Lead commercial operations strategy, improving seller effectiveness and execution
Ensure internal systems and playbooks support performance consistency and scalability
Advance process improvements, enablement programs, and technology solutions
Drive adoption of scalable operational solutions to enhance customer delivery
Financial Management
Own regional P&L, including revenue growth, gross margin expansion, and cost management
Ensure accurate forecasting and financial performance monitoring in partnership with Finance
Identify cost-reduction opportunities and optimize resource allocation
Provide financial insights to support profitability and strategic investments
Align financial goals with enterprise priorities using data-driven metrics
Talent & People Leadership
Lead senior-level leaders and provide coaching, development, and succession planning
Cultivate a high-performing, inclusive culture focused on accountability and improvement
Identify and develop emerging talent to strengthen leadership capabilities
Ensure HR and enterprise alignment in engagement and retention strategies
Guide change initiatives and communication strategies for employee adoption
Customer Experience & Growth Enablement
Align teams and processes to deliver exceptional customer experiences
Support retention and growth through collaboration on expansion strategies
Ensure tools and technologies enable consistent, value-driven customer engagement
Monitor customer health and feedback to drive innovation and continuous improvement
Cross-Functional Collaboration
Partner with shared service teams to align tools, strategies, and priorities
Collaborate with VP peers to standardize best practices and customer delivery
Provide regional insights to shape scalable enterprise solutions
Engage in planning forums and transformation efforts to address regional needs
Foster transparency and collective ownership in decision-making
QUALIFICATIONS
Required:
Bachelor’s degree from an accredited college or university
Minimum 10 years of experience in commercial leadership, surface transportation, logistics, or supply chain
Minimum 8 years of experience direct people leadership driving business growth
Demonstrated experience leading P&L accountability and driving transformation
Proven success in strategy deployment, pricing optimization, and commercial execution
Ability to travel up to 25% (domestically and internationally)
Preferred:
Master’s degree from an accredited college or university
Ability to collaborate across multiple shared services and internal teams
Excellent formal and informal presentation skills; written and verbal
Excellent communication, negotiation, and interpersonal skills
Strategic thinker with the ability to execute and deliver results in a fast-paced environment
Develops and maintains an environment of continuous improvement
Broad industry perspective and understanding of competitive threats and competitive positioning
Deep understanding of CHR services, systems, network, and customer-facing value propositions
Engagement in industry leadership positions and associations
Demonstrates a strong sense of urgency & accountability
Values a diverse and inclusive work environment
We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.
Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Equal Opportunity
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
EOE//Disabled/Veteran
Benefits
Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
Two medical plans (including a High Deductible Health Plan)
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid and floating holidays
Paid time off (PTO)
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities
Learn more about our benefit offerings on our BENEFITS & WELLBEING page.